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Reviews, get directions and contact details for Panera Bread

Story

From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Independence is here with warmth and welcome. Panera Bread. Food as it should be.

Address: 6700 Rockside Rd, Independence, OH 44131, USA
Phone: (216) 447-3090
moc.daerbarenap@0464efac
State: Ohio
City: Independence
Zip Code: 44131


Opening Hours

Monday: 6:30 AM – 9:00 PM
Tuesday: 6:30 AM – 9:00 PM
Wednesday: 6:30 AM – 9:00 PM
Thursday: 6:30 AM – 9:00 PM
Friday: 6:30 AM – 9:00 PM
Saturday: 6:30 AM – 9:00 PM
Sunday: 7:00 AM – 8:00 PM


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Reviews
This place never seems to ever get anything right. My work always orders from here and they screw EVERY order up. I get that it's delivery and they become super busy but when you pay extra for certain items to be added on your food and you don't even get them? That's obnoxious. Especially when it happens all the time. Not only was my bacon not added to my grilled cheese but the whole bottom of my sandwich was GLUED to the bottom of the box. Wax paper maybe? I'll never be ordering here again. This was the last string.
7 years ago (01-03-2018)
Service was good, food was good, but the lack of cleanliness is what worries me as I sat there eating my food. Every table was dirty, food and garbage all over the place, under EACH and every table. While I was getting my drink from the soda fountain, I first chose Pepsi, tasted it, then dumped it out because the flavor needed changed for it. So I tried the Diet Pepsi and it came out nearly clear in color. Finally I settled for Dr. Pepper. Once I moved over to grab my straw and napkin, I noticed that my shoe was stuck to the floor because of how sticky is was. Very gross environment to eat in.
7 years ago (24-02-2018)
First time eating panera, and it was an excellent experience. This location seems very popular and busy. Took my 95 year old grandmother to lunch, I came across a very friendly cashier she didn’t make us feel rushed and answered a million questions we had about the menu. I asked her name before leaving because I told her I’d be writing this review on her behalf of excellent customer service. THANKS SUSAN.
7 years ago (25-01-2018)
This is the best Panera Bread I've been to in my area. I love the self kiosks; it seems to be the only location I've been to that has them. They're awesome! Lastly, but not least, they always have cute girls working here, too, which is a definite plus.
8 years ago (20-11-2017)
Belisa (Jacque’s Boss) Jacque (GM) and Daniel Boss ( assistant manager) I am a former employee that used to work here and I did not last longer then 90 days due to discrimination and constant harassment of the assistant manager, Daniel Boss. Within my first 3 days working here I experienced discrimination I was making a modified sandwich for a customer who wanted “real chicken” over the pulled chicken that’s standardly used for their sandwiches and I was assigned to work on line 2 during lunch since I was told it is slower & all new employees start here until they’ve gotten the hang of making sandwiches comfortably & Daniel Boss was assigned to the salad line wherethis “real chicken” could be found only so when I walked down to the salad line to get a portion of this chicken where Daniel was working he asked me “What do you want?” as if I was annoying him and I explained that I needed some of “real chicken” instead of pulled for this customers modified sandwich and response was to me “Go find it somewhere else!” Like idc get away from me. When I tell you I was in complete shock and I took the situation to Belisa pulled her in the ladies restroom and told her about the situation apparently nothing was done because this same manager continued with his ugly behavior. Not to mention this same manager (Daniel Boss) threw a trash can at another employee and no disciplinary action was taken whatsoever. The second incident took place my within my first week working here again with Daniel Boss. I was holding conversation with another employee who just so happen to be the same race as me (African American) and I forget what exactly we were discussing and at first Daniel was present amidst the conversation then went to the back to retrieve something to stock his salad line and when he came back to the line he made a very odd comment, he said “I feel like there’s a prejudice aura.” Like there was dead silence for 30 seconds because we were so confused like why would he say something like that??? To me it just didn’t make any sense. I let these situations continue until I just couldn’t take it anymore with him because he does not know how to leave well enough. I then took all my concerns to Jacque and told her about the many incidents and she told me to write everything out and send it to her personal email that way everything could be in black and white and then that she would talk with Daniel about his behavior well a week after I reported him to her he then begin to “accidentally” aggressively run into me as if he were a ghost... mind you I’m 5”2 and he’s like 6”6 meaning I’m a ant compared to him and there is no way he should have been running into me w/ great force nearly being trampled! But the straw that broke the camels back was the final time he ran into me like a speed demon with a metal or plastic object in hand hitting me in the center of my back causing my head to shake bringing about a slight headache. I was furious! Because I knew that it wasn’t a accident and he had done it on purpose because my reporting him to the GM about his behavior a week prior. I filed a police report because even though I had consistently reported him to all the managers above him they took lightly the situation and was seemingly protecting him, they seemed to be more concerned with protecting him though he was the offender. I then requested for a transfer even though I had to have been with the company 90 days before that was even a option but I asked anyway due to the situation, then a week later after I filed the police report I was pulled off line by Belisa & she had a yellow notepad in her hand & she also had Jacque as a witness... in conclusion Belisa told me that she would grant me my wish by transferring me before my 90 days if only I kept my mouth shut! This completely shocked my system & made me do research on Covelli Enterprises just to find out that discrimination, prejudice and racism is huge with this company that ultimately I quit and didn’t want to work for the company period! They shall reap what they sow. God sees all!
7 years ago (21-02-2018)
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