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Reviews, get directions and contact details for Steak 'n Shake

About

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Story

Steak ‘n Shake was founded in February, 1934 in Normal, Illinois. Gus Belt, Steak ‘n Shake’s founder, pioneered the concept of premium burgers and milk shakes. The Steak 'n Shake name has been symbolic of its heritage. The word “steak” stood for STEAKBURGER. The term “shake” stood for hand-dipped MILK SHAKES. Gus was determined to serve his customers the finest burgers and shakes in the business. To prove his point that his burgers were exceptionally prime, he would wheel in a barrel of steaks (including round, sirloin, and T-bones) and grind the meat into burgers right in front of the guests. Hence arose the origin of our famous slogan, “In Sight It Must Be Right.” After 79 years, we are continuing Steak n Shake’s tradition of serving the country’s best, freshest, and tastiest burgers and shakes.

Address: 9401 Vista Way, Garfield Heights, OH 44125, USA
Phone: (216) 587-5291
State: Ohio
City: Garfield Heights
Zip Code: 44125


Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM


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Reviews
Warning! This location likes to accept your money in the drive-thru and then tell you to pull around to wait for your food - and wait, and wait. After 8 minutes, I turned my car off and walked inside to see one employee sitting in a booth talking on cell phone, 2 cooks laughing hysterically and goofing around, and manager that was seemingly proud to give me my money back. No apologies, no explanations. Just a passive aggressive manager who took my shake and tossed it in the trash can and then gave me my money back (wrong amount the first time - he shorted me and I had to remind him of the amount). If you ever go here, do not give the your money without getting your food first. I live less than 5 minutes away but will never return. Thank goodness for capitalism.
7 years ago (27-12-2017)
9PM. Waited in the drive-thru line for 3 minutes without moving so we went inside. Ordered two shakes and fries. Have been waiting for 10 minutes. There are 8 employees here and half of them look confused like it's their first day. It smells rank in here. Please give me my shakes so I can get out of here. Cool. A customer just walked in from the drive-thru. "all they gave me were fries..." It's now been 15 minutes. The manager looks like he is the only one making anything. Someone walked out with four shakes and cant find whose they are. Got our shakes but no fries The manager is taking orders now. Got my fries. My straw has a hole in it. Nice.
7 years ago (03-02-2018)
Worst ever your burgers are sawgy as ever and the grease is unbarable. Always forget to put items paid for in your bag! The person taking the orders went to the freezer and stuck his hands in what look like some chicken fingers and tossed them in the fryer he hadnt even washed his hands!!!! I handnt been here in a longtime so I said lets try it maybe its better now. Nope not at all. Its a shame that when a place have been in buisness for a while they get relaxed and dont put out good service or food. People are just waisting money going here stay away if you dont want clogged arteries!!!!
7 years ago (06-03-2018)
Worst steak and shake location ever. Avoid this location at all costs. The dumb n****** like to make you sit and wait, sat for 20 minutes without a waitress asking us what we’d like. Ended up leaving. Will never go back!!
7 years ago (03-03-2018)
Probably a good place to eat if you're not white. The picture I posted was supposed to be a full glass of tea.
7 years ago (08-03-2018)
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