Papa John's Pizza

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About

Papa John's Downtown is Better Ingredients, Better Pizza and a Better Experience! Delivery, carryout and dine in available during all operating hours.

Story

Papa John's Downtown has dine in seating for 20. We deliver to all Downtown businesses and hotels. Visit papajohns.com for GREAT SPECIALS and to register for Papa's Rewards!

A quote from Big Mike: “Call, Click or Come in to
Papa John’s Pizza Downtown. We can take care of your food needs from one pie to the sky!"
--"Big Mike" Hendrixson

Thank you for your patronage!

Impressum

This franchise is owned and operated by V3 Pizza Inc. under licensing and franchising granted by Papa John's International Inc.

Address: 201 N Tucker Blvd Suite D, St Louis, MO 63103, USA

Phone: (314) 621-7272

Website

State: Missouri

Zip Code: 63103

Opening Hours

Monday: 9:00 AM – 1:00 AM
Tuesday: 9:00 AM – 1:00 AM
Wednesday: 9:00 AM – 1:00 AM
Thursday: 9:00 AM – 1:00 AM
Friday: 9:00 AM – 4:00 AM
Saturday: 10:30 AM – 4:00 AM
Sunday: 10:30 AM – 1:00 AM

Update Info

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Reviews

I can't believe these guys. Do not order from this location. Burnt pizza, uncooked food, and no toppings after a driver spilt the toppings. When they reordered the pizza they said I would receive a refund. After an hour and 30 minutes they thought that was fine to give me just a reorder. I spoke to the manager he assured me they would "take care of it" I asked if I had to pay for their mistake and he said no. 2 hours later I finally sat down to eat my cold pizza with adrenaline running through my body. I feel sick after eating that dough, but still can't believe that manager working at the tucker location (night shift 10/27/17) the worst!! Finally left with my refund, that I had to call twice about and leave the comfort of my home for. So much for delivery!!

 7 years ago (27-10-2017)

DONT ORDER FROM HERE! FOOD DONT COME ON TIME AND THE DELIVERY PEOPLE ARE TOO SCARED TO DELIVER IN THE DARK!!! EVEN AFTER THEY TAKE PEOPLE ORDERS AND HAVE PEOPLE WAITING FOR A LONG TIME

 7 years ago (05-12-2017)

I ordered a pizza at 7:30 on a Monday night online and was following they're "PapaTracker" which is supposed to tell me the status of my pizza being made...apparently they were "boxing" it for 45 minutes.
In any case, an hour and half later, 40 minutes after I had canceled my order, the delivery driver showed up and said I could just have it. No one had told him anything.
Papa Johns charges almost 20% delivery fee with NONE  of it going to the driver. 
In this situation, despite how long I had to wait I tipped my driver because I knew it was management's fault and not the drivers.
The driver was kind and courteous...that's the only reason they got the 2nd star.

      
      
      
 7 years ago (23-10-2017)

$5 lunch special is a good deal. All the beggars outside trying to press you for money make it not exactly the safest place to visit though.

 7 years ago (21-12-2017)

(This comment contains the recent  communication with Mr. Rogers Area Manager/Supervisor for the Tucker location in STL,Mo about several encounters, experience, and service received from the location from 11/06- 11/13)

Good Afternoon Mr Rogers,

I am emailing you to inform you that I have tried to use my promo codes and order from the Tucker location three days in a row with to no availability. When I tried to order online using the promo codes I have gotten an error message stating the codes have exceeded the amount of times available for use. Unfortunately the problem is I have never used the codes. Ever!!!

I have called the location only to be hung up on. I then called back to have the call intercepted by a Kayla(Caitlyn?). I began to ask questions about the codes, the pizza/delivery being free (per Mr. Rogers' email and previously spoken to managers Nick and Quoveous (Q), the delivery time (since I have been provided misguided delivery times of 6oclock then 4oclock by each manager and 2 service reps at the location). I began to get spoken to very rudely, and in an argumentive fashion by Kayla who said she was the store manager. After I requested to speak with another manager or Mr. Rogers himself I was continuously yelled at by Kayla, over talked by, demeaned, and humiliated, then was hung up on by Kayla. As a matter of fact this email was compiled during the time all this mentioned incidents took place. 

I have escalated this incident in addition to the others I have experienced from 11/06/17 until present date up to your corporate office in Kentucky for further review.

As a loyal customer I would hope and pray that other loyal customers are being handled with care, quality, and guarantee. At this point I highly doubt that they are since my treatment has been so ferocious and unprofessional. 

I am extremely sure every chance I get I will deter my friends, family, and potential customers from business with Papa Johns on North Tucker. I will be rating this location poorly online in addition to providing feedback to the better business bureau. 

I do not appreciate the treatment I am receiving as a customer and doubt that I would trust a safely prepared pizza from this location ever!!!

(Kayla then called me back saying your pizza is free, however at that point I was highly upset and become even more furious once looking at the garlic bread sticks and finding bristles from the brush they use to apply either garlic or butter on the top of my bread sticks)  luckily my daughter had not already taken a bite.)

Pizza Lover BEWARE!!!!!

Signed Longtime Customer

 7 years ago (13-11-2017)

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