Turtle Wax Car Wash

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Address: 161 Liberty Rd, Crystal Lake, IL 60014, USA

Phone: (815) 455-1652

Website

State: Illinois

Zip Code: 60014

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews

Do not have your car detailed here.  They asked me to look over the car when they were finished. I asked where the floor mats were.  They had forgotten to do them.  It was closing time so they quickly washed them and threw them in the back.  When I got home and started to install the floor mats they were soaking wet and still filthy.  I have a lift gate in back.  It stopped working after they had my car. I don't know if they were hanging on the struts to reach into the car to clean, or if they cleaned the struts and removed all lubrication, but it's going to cost me a lot of money to get it fixed.  They had my car 40 minutes past closing time just to deliver a terrible job and a broken hatch.  Do not go here. PS: It cost me$1200 to fix the rear lift gate they damaged.

 7 years ago (09-12-2017)

Love those guys, I have my cars waxed every year, twice a year and it's the best these cars ever received. Notwhistanding the washes on a regular basis. Perfect place to get your car well cared for.

 7 years ago (28-11-2017)

I brought my 2008 Toyota Tacoma in for a full detail Jacob serviced me he was an excellent person he took well care of me my truck and any of my concerns Jacob did everything that I asked and my truck was Immaculate when I received it it back I was extremely pleased with my services and I will definitely be going back

 7 years ago (17-11-2017)

Went just for a basic exterior wash and interior clean. The attendant asked specifically what my biggest concern was. The ONLY thing I cared about was getting the dog hair out from my suv's trunk. When I came home, I looked in my trunk to find that it wasn't even remotely cleaned!!! Legitimately, there was no way they even went back there for a second. So disappointed, and such a waste of money.

 7 years ago (04-09-2017)

Poor experience here today.  I paid and pulled up to the wash, but no one was there to turn the machine on so it would pull my car in.  I literally sat in the car and called Turtle Wax (could hear the phone ringing) and asked the employee to come outside and get it started.  Then, the vacuums were not working so I couldn't clean out my car (half the reason for going).  When I got home, I noticed the entire back of my car is still very dirty, almost like it didn't get wet or washed at all.  Very disappointed.

 7 years ago (09-11-2017)

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