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Reviews, get directions and contact details for Peddler Bike Shop

Peddler Bike Shop

About

We LOVE bikes!! If you LOVE bikes, "LIKE" our page.

Story

Our 5 certified fit technicians have over 40 years of combined experience on road, tri, mountain, touring, and commuting bicycles. The service techs in our two stores can claim a similar amount of experience performing every task imaginable on every variety of bike imaginable (and one time, there was even this weird rickshaw thing that had been brought over from Indonesia...). From the simplest flat fix all the way to suspension work and expert wheelbuilding, the Peddler can fix whatever may ail your bike. The Peddler Bike Shop lends support to 4 race teams, 4 cycling clubs, and 2 bicycle cooperatives and we have supplied the University of Memphis with over 50 rental bikes. But we're not just here for the hardcore riders; we have families of our own so we know the simple joy of a nice relaxing family ride on the bike path with the kids. We want our children to grow up in cycling friendly communities. As a result of our devotion to helping the Mid-South become more cycling-friendly, we support and have been recognized by organizations like Livable Memphis, Walk/Bike Memphis, Meritan, American Diabetes Association, Juvenile Diabetes Research Foundation, The Junior League of Memphis, St. Jude, and even Tennessee State Senators. We have been to Washington, D.C. to discuss with our State Representatives the importance of bicycling in our local, regional and state economies. So no matter what kind of riding you and your family want to do, come talk to the Peddler Bike Shop family and we'll help you find the best bikes and gear available.

Impressum

Voted Best Bike Shop in Commercial Appeal's "Memphis Most", and Memphis Flyers' "Best of Memphis"...... year, after year.

Address: 3548 Walker Ave, Memphis, TN 38111, USA
Phone: (901) 327-4833
moc.pohsekibrelddep@hsoj
State: Tennessee
City: Memphis
Zip Code: 38111


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 1:00 – 5:00 PM

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Reviews
Overall, the place is good. Daniel especially is the bomb! Please, give that man a raise. He has always made me feel welcome and has taken good care of me. I use this bike shop a lot because it's the closest one to my home and I commute to work daily. They usually have the part I need in stock and any bicycle repairs are an order of magnitude cheaper than a car repair, so I wouldn't mind spending money on suggested improvements... if they were administered with my consent. That said, I have had a few bad experiences. Some of the staff are definitely elitist and have talked down to me, and that feels really bad when I'm dependent on my vehicle and am trying to be a good bike steward. Another concern is that as soon as I leave the store, I'm no longer a priority and I'm not kept well-informed on the status of my repair/ordered part. So the staff have made judgement calls and unauthorized repairs, and once a repair is done I'm kind of committed to it. I don't mind spending money if it helps my bike, but I need to be the one to authorize it. On another occasion I returned a tire because I had bought the wrong size, and they ordered the correct size, but didn't tell me that. Rather, I was told I would receive store credit. They never updated me when they eventually decided that ordering the part was the best course of action, and this was a very troubling experience because I thought I had been robbed $40. When I came back and tried to buy something, the employee on duty couldn't find a record of my credit, and didn't seem to believe me when I told him what had happened. I had to call the inventory manager, and it took several calls across 2 days to get through to him, and then he was just okay. The part was actually out-of-stock and would take a month to get here, so I asked for store credit for a future purchase and bought my tire elsewhere (I commute daily!). I spent many hours doing their administrative work for them on this occasion simply because they took the decision power away from me and didn't inform me. TLDR; Ask for Daniel, the repairs/parts are perfectly fine, the communication/setting of expectations outside the store needs improvement. Give the customer the decision power! People care about their bikes.
8 years ago (26-09-2017)
Super helpful. I lost a bearing cover in my rear derailer and hooked me up with a used one. Way cheaper then buying online.
8 years ago (04-09-2017)
We were visiting Memphis and rented two hybrid bikes from Peddler bike shop. The staff was very knowledgeable, patient, and helpful. We will definitely be back next time we are in town.
8 years ago (02-07-2017)
Used them for the last 3.5 years, great shop , great service , fair prices.
8 years ago (08-08-2017)
They charged $12 labor to put on a tube and tire and inflate that took 5 minutes. Not impressed. I am sure it is a great shop if you are really into biking and have plenty of money for it.
9 years ago (15-11-2016)
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