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Reviews, get directions and contact details for Pep Boys Auto Service & Tire

Story

Pep Boys service location offering auto repair, maintenance and brakes services. With everything your car, truck or SUV needs from oil changes to new tires and suspension. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. For appointment scheduling, go to pepboys.com

Address: 535 Skyland Blvd, Tuscaloosa, AL 35405, USA
Phone: (205) 345-3045
moc.syobpep@sutcatnoc
State: Alabama
Zip Code: 35405


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM


related searches: Pep Boys Locations, Pep Boys parts, Pep Boys coupons, Advance Auto Parts, Auto Parts store near me, Auto repair near me, is pep boys: going out of business, Pep Boys Hours
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Reviews
If I could give this place a negative review I would!! I took my car here on a Friday night for a simple oil change. They ended up breaking my only car key leaving me car-less for a whole weekend. They also damaged my glove compartment in the process of changing out my filter. I'm giving it 1 star because that is the lowest i can go but in reality this place deserves at least a -3 star review. No sense of urgency, lacking in empathy for the customer. I should not have to make 3 visits to a shop for what was supposed to be an hour trip.
7 years ago (22-01-2018)
Great customer service and actually backs up their work. I took my 2012 Kia Forte to a Pep Boys in Orange Beach, AL for an AC repair. After a couple of months though, the AC started to get warm again and was not working correctly. After calling the Orange Beach location, they sent me over to my local Pep Boys on Skyland and I took it there. After figuring out it needed more freon, they topped it up and added dye just in case its leaking. This was all free due to the warranty and they also changed my cabin air filter free of charge. I have zero complaints with the guys at Pep Boys, and they may be the most honest and well mannered people in the auto repair industry. Pep Boys will now be my go to shop for automotive repairs I am not able to do myself. I was hesitant due to the low rating on google, but I was pleasantly surprised.
8 years ago (25-09-2017)
Went for an oil change. Guy told me the computers were down. I told him I could pay cash. He said, "okay, can you leave it and pick it up later today? I have to wait for the computer guy to come to even put your vehicle in the system." The way it works is, I pay you money and you change my oil. A computer system should not stop you for selling your product or service. Terrible!
7 years ago (27-01-2018)
Took my truck in for an alignment and they said I needed to have my hub bearings packed with grease first. Said they would do it for $350. I just replaced my calipers, pads, rotors and bearings 2 months ago.
8 years ago (20-11-2017)
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