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Pet Supermarket

  1. Tennessee
  2. Tennessee Pet Store

Reviews, get directions and contact details for Pet Supermarket

Story

Pet Supermarket has it all for your furry friends. We welcome customers to share their shopping experience with their pets. We sell more than 8,000 pet care products and services on our website and in over 170 stores located in a dozen states. We specialize in pet food, toys, medicine and clothing, and also offer pet grooming in some locations. In addition, Pet Supermarket works with area organizations to host adoptions and related events for animal welfare.

Address: 545 Cool Springs Blvd #160, Franklin, TN 37067, USA
Phone: (615) 435-8842
moc.tekramrepustep@ecivresremotsuc
State: Tennessee
City: Franklin
Zip Code: 37067


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info
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Reviews
Love the crew at my Pet Supermarket! Tonight I was at the door at 7:04 pm. They were closed-and the sweet store manager let me in! On so many occasions I have been in the store and the same manager has taken the time to review my receipt and understand my reward points. It’s the little things that keep my business. Carrying my bag to the front (not that I expect the staff to do that, but it sure is thoughtful), asking me details about my dog, going out of their way to insure I get what I need when I am in Pet Supermarket. Love the staff & service. Thank you.
7 years ago (21-01-2018)
We bought our black bear hamster from this location and she is the sweetest most wonderful girl. The employees loved her and gave her lots of attention which made her really sweet. We talked to the manager about our hamsters history and she was very informative. We got great help from the employees and are very happy with their pets.
7 years ago (30-10-2017)
Horrible. Every single time I’ve come in here there’s so many sick animals. I tell the employees and they just dismiss it with “oh it’s fine” even though it’s clearly severely ill and they refuse to even look at it. I once told an employee that there was a parakeet with a huge swollen belly, diarrhea, and was rocking back and forth away from all the other birds, and he told me it was fine. There’s poop in all the birds water, no wonder they’re getting sick. You should NEVER have a water bowl where the animals will poop in it, and it shouldn’t ever get this disgusting. This is a horrible way to treat animals.
7 years ago (10-11-2017)
They have a nice variety of small animals and birds, but they don't always seem to be in the best of care.
7 years ago (20-01-2018)
The manager, Missy, is very rude. We were in today to buy some cat treats and mice for my snakes. We were pointed toward Missy when we asked for help, and she interrupted the woman trying to get her attention with "No no no, I am with other customers and they will have to wait." All while storming off to the front. Now, this is all good and fine, I do not think I am anymore important than someone who was in front of me. But I do not appreciate her snappy tone and dismissive attitude. I work retail, and a simple "Ok! I will be with them in a moment." Would have been a all around better response. You do not have to be overly chipper with your customers, but her attitude was very off putting and gave a harsh "I don't care about your concerns" vibe. Especially when we went up front and she proceeded to ignore us after helping her current customer. At check out, we thankfully had another associate help us out, she was very friendly and courteous to her customers. We asked for a number we could comment on our experience with, and Missy was even rude to her employee. No big surprise there. The number we were given was one that would help us with a membership card, not anything to do with customer service for in store problems. Very unprofessional manager, your attitude speaks volumes to your customers!
8 years ago (04-06-2017)
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