Big Al's Pets - Ottawa East

Reviews, get directions and contact details for Big Al's Pets - Ottawa East

Address: 1900 Innes Rd, Gloucester, ON K1B 3K5, Canada

Phone: (613) 244-3474

Website

State: Ontario

City: Ottawa

Zip Code: K1B 3K5

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews

Haven't bought fish here yet, but went in to get some aquarium filters and starters.  Staff at the front of house was really useful and friendly when talking about best filters for the unit I have, and didn't up sell me. Went to the back to see their fish and talked to a fish staff. He was really useful explaining the types of fish we will want to get as starters. Tons of good aquarium accessories and awesome displays. They also have a lovely shark.

 7 years ago (18-04-2018)

I have been here so many times over the last few years - from setting up a new salt water aquarium to getting a new lizard enclosure and then to frequent trips to buy crickets. I feel like the service has for sure gotten worse over the years. I was hopeful with the new management take-over that things would get better, but it's not so. If you know what you want, call ahead to check if it's in stock. Though even calling ahead will sometimes result in a trip for nothing as whoever answered the phone didn't actually check to see if the item was there or not. Recently, I've had to go elsewhere to find pin-head crickets as they so rarely have them in, even if you specifically special order them (still waiting for them to call about the order I placed 3 weeks ago). They also don't appear to feed their crickets, so unless you go on the day they arrive, your container will be half dead. I mentioned that the last time and they now only do special orders because "they just die so quickly". They also don't do refunds, even on unopened boxes. All you'll get is store credit. If you can shop elsewhere, I would suggest supporting a smaller local place where the service will be better. That's my two cents!

 7 years ago (20-03-2018)

Nice shop and a great array of fish and other aquarium critters. I wasn't expecting to see lizards but that was a fun surprise for me and my nephew who loved them. They also had this cool little baby shark that he keeps begging me to bring him back to see. The staff are very friendly and knowledgeable, they make it easy to make an informed decision on what you choose to purchase, even if you first came there with no knowledge of marine life. They have lots of aquarium equipment to choose from as well.

 7 years ago (27-02-2018)

Go here if you want good friendly advise of Marine and freshwater aquariums.
Decent selection of saltwater fish and corals. Huge selection of freshwater fish and plants, I'd be very surprised if you couldn't find what you're looking for here.
Prices are reasonable, but not the cheapest when it comes to equipment. The knowledge of the staff and conveniences generally off-set the cost difference.

 7 years ago (24-02-2018)

The only reason this establishment is getting a rating at all is because the children loved it and one of the young sales associate was very helpful....even after treated quite poorly by a superior. Excellent selection of fish and supplies. If there had been another store in the area, I would have gone there in a heartbeat. #localguide

 7 years ago (11-04-2018)

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Big Al's Pets - Ottawa East

Reviews, get directions and contact details for Big Al's Pets - Ottawa East

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