Petco Animal Supplies

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Address: 2255 East Ridge Road, Irondequoit, NY 14622, USA

Phone: (585) 467-0310

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State: New York

Zip Code: 14622

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Reviews

The worst. I was bringing my dog for the first time so I was unsure of how he would react to the smells of so many other animals and just as we were getting out the car he caught a whiff of all the other dogs that frequent Petco and was overly excited I arrived about 10 min early for his appointment and he was so excited. I was trying to calm him down so we could go in but he was pulling me all over the parking lot. So I decided that I should put him back in my truck and go in and do whatever paperwork they had for me to do and show them the rabbies paperwork that they requested before bringing him in. The girl could clearly see me threw the window and see that I was I will admit struggling with my dog. (In hindsite I should have done a test run before our actual appointment). I get the dog in the truck and go in and was greeted with the worst attitude by the I'm assuming groomer. She acted as if she didn't want to groom the dog and it was an inconvenience to her that it was his first time. I tried to pay no attention to her attitude and continue to have the appointment. I told her my dog's name and explain again that it was his first time so he was overly excited. She then with this attitude says I have another dog coming in after this appointment so let's get this show on the road cause you have been in the parking lot for offer 10 min. I decided that it would be best not to get my dog groomed there based on my interaction with this person and we left because I will not spend my hard earned money somewhere that shows me they are so inconvenienced of doing there job.  I would not recommend  nor would I return to this store for any of there services because spending my money there would keep her employed there no Thank you .

 8 years ago (26-05-2017)

The staff is very friendly to my dog and I've always been able to find what I need. Plus my pup loves the girls in the grooming salon. 

 8 years ago (15-05-2017)

There was nothing wrong with the store, but I have been going there for years and I always had the sat . clinic for my dog but prices went up and consultations took to long.not  going thru that again

 8 years ago (05-06-2017)

I have yet to have a good experience in this store. I recently purchased an aquarium as well as all of the supplies from them. 2 weeks after I upgraded the lighting on my aquarium it broke. I brought it to the store to exchange the item. At which time they couldn't be bothered to walk me through my options, and instead just said to call tomorrow to see what arrived in their weekly shipment. The sales associates all behave like they have too much better to do than be bothered with assisting customers. It's worth driving the extra time to go to Petsmart, any Petsmart.

 8 years ago (14-02-2017)

Clean store and friendly knowledge staff! My kids live to look at the critters and fish!! We love the different kinds of pet products as well 

 9 years ago (27-12-2016)

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