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Clip -n- Cuddle Grooming Salon, Inc.

  1. New York
  2. Irondequoit Pet Store

Reviews, get directions and contact details for Clip -n- Cuddle Grooming Salon, Inc.

Address: 1995 Empire Blvd, Webster, NY 14580, USA
Phone: (585) 872-1350
State: New York
Zip Code: 14580


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Reviews
Barb, the owner from Clip -n- Cuddle is down to earth, super freindly, &, a true dog lover. She was tollerant, of my baby puppies nipping for his 1st. Trim. Staff, is cool as well. I feel comfortable bringing my pup, who is like family to me to Barb &, her shop!
9 years ago (06-07-2017)
The groomer was sweet and kind to me and my dog, easing my anxieties, and even though he didn't do well with the whole thing, she was supportive and understanding. The receptionist on the other hand, I felt was a little a loof when I dropped him off, like she had better places to be. She also became defensive when I asked how he did and when I called back because they forgot to put his flea collar back on. How she went about telling me he struggled was completely inappropriate for someone in customer service. It was cold, aloof and suggestive of his whole experience being my fault because he shouldn't have come with the flea collar and I should touch his feet more often.... I was happy with the groomer and the job she did, however not happy with the lack of customer service from reception.
9 years ago (05-07-2017)
Ive been taking my dogs there for over 10 years. They do a great job. No complaints
9 years ago (18-03-2017)
Never coming here again. They're mean to dogs. Cut my dogs nails exposing the nerve and obviously don't clean there tools and work space because now my dog has an ear infection. If I could leave less than one star I would.
9 years ago (24-08-2017)
I brought my Shih Tzu here after this groomer being recommended by a friend. I had high hopes but was unfortunately disappointed with the quality. The cut was pretty bad, and I have most of him shaved so it should not be that hard. His face and paws are noticeably uneven and patchy, there is a big chunk of fur under his eye that was missed that now keeps getting stuck in his eye, his nails are cut at an angle are are razor sharp and the tail is awful...not even close to being even. The people were nice and the location was convienent but it was not worth the money...I could have done a better job myself.
10 years ago (09-01-2017)
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