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Petco Animal Supplies

  1. Northeast Carrollton
  2. New Carrollton Pet Store

Reviews, get directions and contact details for Petco Animal Supplies

Address: 2722 N Josey Ln #107, Carrollton, TX 75007, USA
Phone: (972) 466-2822
State: Texas
Zip Code: 75007


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Reviews
This is an adorable little Petco with a unique store layout and architecture. It is deceptively large and has everything you could ever need. The animal cages looked really clean, even late in the day. They even offered a selection of animals I hadn't seen before. Service was really nice and helpful.
8 years ago (21-07-2017)
The grooming salon here is absolutely rude and unprofessional. They have no sense of customer service especially over the phone. "I sure can not" understand why anyone would even waste the energy in their delicate fingers to dial their number on the phone to make an appointment with these people.... No wonder they've lost service. :)
8 years ago (05-08-2017)
I used to work at this location in the grooming salon and I worked at other locations as a cashier. This location is full of employees that truly do care about the animals. West (who I believe no longer works there) would go out of his way and go well above and beyond to make sure the fish were given the best care possible. Jennifer worked incredibly hard to do the same for the rest of the animals and did an exceptional job making sure everyone else knew how to do the same. The Dog & Cat Department manager (whose name escapes me) was also very passionate about ensuring all animals were treated with dignity. I believe the grooming salon now has a completely different set of employees, but the old manager, Shelby had MANY regular customers that requested her and actually quite literally saved a dog's life while I was there by detecting the early stages of cancer. If the current staff there is anything like the staff when I was there, this Petco is an excellent choice for anyone who wants to ensure they are supporting a pet store that treats its animals right.
8 years ago (08-09-2016)
Gary was helpful. They had only one other person on the floor. They needed help for several other customers while I was there.
8 years ago (05-07-2017)
Petco's corporate website currently has no way to inform visitors if items of interest are available at nearby stores. As a result, I had to go through an online chat process. The person I chatted with informed me that the product was available my local Petco stores. I called this location, was put on hold before I was able to speak to someone, was informed that they DO NOT have the product, I asked them to check other nearby locations, they said they would, I waited for a long time on hold and was hung up on around the 9 minute mark. I find it unbelievable that a company this big is SO FAR behind the eight ball when it comes to logistics and customer service!
8 years ago (10-05-2017)
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