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Reviews, get directions and contact details for Peter Pan Bus Lines

Peter Pan Bus Lines
Address: 55 Frank B Murray St, Springfield, MA 01103, USA
Phone: (800) 343-9999
State: Massachusetts
Zip Code: 01103


Opening Hours

Monday: 6:30 AM – 9:00 PM
Tuesday: 6:30 AM – 9:00 PM
Wednesday: 6:30 AM – 9:00 PM
Thursday: 6:30 AM – 9:00 PM
Friday: 6:30 AM – 9:00 PM
Saturday: 6:30 AM – 9:00 PM
Sunday: 6:30 AM – 9:00 PM

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Reviews
I just love the new and improved Union Station aka The Terminal. It is spacious, less crowded when you get off the busses and the inside keeps u cool in the summer and warm in the winter season. Also the have great bus drivers.
7 years ago (09-01-2018)
I have taken Peter Pan several times and it's been a great experience every time. The website is very easy to navigate, bus drivers are extremely friendly, and the buses are in great condition and comfortable. Free wifi and power outlets are a huge plus. Highly recommend
8 years ago (17-09-2017)
Their bus stops leave much to be desired, but their busses are terrible. My daughter & son-in-law live in NYC, so we all make the trip in & out of the city... often. The WiFi on the busses never works. The charging outlets never work. The other passengers are NOISY... talking very loud on their phones, playing video games with the volume on loud, or just outright rude, discourtious behavior. The bus drivers give a mandatory warning to passengers about noise at the beginning of each trip, but then not one of them enforces the rules. So, if you have a 4 hour trip, you cannot rest due to noise, you can't read due to the noise, you can't use your electronic devices due to no WiFi and no current to the plugs.... and the seats are very uncomfortable. This sounds like a "gripe" session, so I have to add that I am a "cup is full" kind of person, & don't like to complain. This is just meant as a warning. We have taken busses often enough to say these problems occur >90% of the time. I would rather pay another $10 per ticket if it meant having a quiet, comfortable, peaceful ride with WiFi and outlets that work.
8 years ago (17-12-2017)
Overall better company than Greyhound. The only other out of city bus company in Springfield.
7 years ago (09-01-2018)
GLAD THAT DUNKIN DONUT'S IS INSIDE THE NEW TERMINAL..
7 years ago (06-01-2018)
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