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Reviews, get directions and contact details for Petland

Address: 1600 Turner McCall Blvd, Rome, GA 30161, USA
Phone: (706) 234-9956
State: Georgia
City: Rome
Zip Code: 30161


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 9:00 PM

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Reviews
Great service. Although the store can be busy at times I was helped by multiple staff. Great selection of puppies and supplies. My dog wash freshly washed and groomed prior to leaving with him. Although the price of the puppies can be higher then other places I feel like it’s still the most bang for the buck.
7 years ago (01-02-2018)
I think it is absolutely hilarious that close minded, ignorant people think our puppies at Petland come from puppy Mills. To clear the air, no, they come from USDA licensed breeders. Our amazing and generous owner Monte, visits every breeder, he doesn't trust anyone and his standards are set very high. It's a petstore so it's obviously not going to smell like a cookie factory. It's really aggravating when everyone at Petland Rome and Petland Dalton put in so much effort to make the store as perfect as we can, and people still bash everything we do. Our job is not all that easy, so yes sometimes we make mistakes, but until you're perfect, don't judge us for our imperfections. A lot has changed in the past year and everything is getting better, but the negativity is pointless. Until you have worked there and know what you're talking about, the opinions are well just opinions. Yes, we value every customer and I absolutely love my job, other than the animals, my favorite part is building relationships with people that come in. And yes, sometimes when people come in we may not get to you right away, but it is usually always busy and I can't stop what I'm doing for one customer to help every person, but in the end, every customer matters. Not everyone has had a great experience at Petland, and I completely understand if you don't like how things are done, but it is not every employees fault. We do everything we can to meet customers standards, but like I said, we're not perfect.
7 years ago (04-03-2018)
I have frequented this store since it's the only place to buy fish in my town. Several times I've received no service at all after spending several minutes in the store, only to have a "did you need help with anything today" as I reach the door to leave after giving up. Yes I "did" is what I'd like to reply sometimes. I don't leave many low ratings on places, I'm pretty independent on helping myself, and very outgoing... but the staff is severely undertrained in grasping the concept of customer service. Also, the smell always hit you in the face as soon as you walk in. They need some open windows or fans to move the air in that raggedy old building.
7 years ago (11-03-2018)
Petland's prices are high and I was told that a Boston terrier I was looking at was $4,000.00. I do hope she was wrong about that cause you can find them much cheaper on line I repeated the price back to her and she said yes. Those poor dogs will probably be there for a while but if someone can afford that , then I guess the dog may have a good home or should have. The place was fairly clean .
7 years ago (24-02-2018)
They have a good variety of dogs, the occasional cat. But their prices are astronomical. Definitely not for anyone making less than $100,000 a year.
7 years ago (17-02-2018)
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