Petland

Reviews, get directions and contact details for Petland

Address: 2620 Bethel Rd, Columbus, OH 43220, USA

Phone: (614) 459-5989

Website

State: Ohio

City: Columbus

Zip Code: 43220

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 9:00 PM

Update Info

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Reviews

The staff very friendly! They care about your interests in their furry pets and their knowledgeable on the different products and services that they have to offer. I drive the distance to hang out at this store.

 7 years ago (10-02-2018)

Way too many parakeets in one cage. They are obviously stressed out. Also, they only provide one small water dish for over 20 parakeets. Ridiculous. The cage for the turtledoves is WAY too small. There are over 5 adult doves in this 30 gallon cage. Something needs to be done about this. I can tell that these birds are stressed out of their minds by being in such poor conditions. It's awful and people to to speak up about it. I will personally call and complain to corporate about this. But I doubt they care based on how they used to get their puppies. Aka puppy mills.

 7 years ago (03-01-2018)

Over crowded and insane prices. $1000-$6000 are the prices for their puppies. The cheapest is $1000, for a normally $200 puppy...$60 for a bunny. Pet stores down the street sell the same pets for an actual reasonable price, I'd go check them out. Go to a reputable breeder to get a puppy.

 7 years ago (07-01-2018)

Today I visited petland at carriage place to purchase some guinea pig food and hay.  I always look at their puppies (never happy with what I see). I saw a beautiful blue merle great dane in a cage by herself.  I stood there to watch her for around 5 minuets.  I noticed her constantly getting up and repositioning herself.  I asked a employee if I could see her.  Took her some time to get her out.  The lady was talking to another employee in the back while I was waiting. They were laughing and definitely not talking about their job.  When I had finally received the puppy I took her into a room they had.  She cuddled up on me and suddenly started to cough.  I thought she was about to throw up so I tried to help her relax and comfort her.  She never ended up throwing up. When she was standing I noticed her front ankles were bent very severe.  (yes i know some puppies get bowed legs) this wasn’t that.  I asked another lady what was wrong with her and her response was “our vet knows about it, she’s checked the puppy out. it’s what happens to great dane puppies” (I work with dogs myself and know what was up with the puppies legs weren’t normal).  And that the puppy was $4,000 and “on sale”. on my way out of the store I checked on the puppy.  She had no blankets no bed to support her and her legs.  Their cages look absolutely uncomfortable and is NOT good for any puppy.   I have never had a good experience with Petland, especially this location.  All they want to do is sell the animals, not care for them or give them any love and affection that a puppy should get.

 7 years ago (28-01-2018)

These people are terribly misleading! READ THE FINE PRINT!!!!!!!

My dog developed Pneumonia while at Petland (according to my vet) and he started showing symptoms only a couple days after purchased. We were told, by Gabby at Petland, that his free AKC insurance was for the first 30 days of buying him, but that's not true. It needs to be registered which took two weeks* and then some. 

Then there's the 14 day warranty for viruses. I drove up from Cincinnati to get this specific French Bulldog that was only at this Petland. Turns out that the warranty only covers the two places near Columbus**. So when my dog is critically I'll because of the terrible place he came from, I have to make him wait until I can drive him up to columbus during their limited business hours when these places are open and I can take off work, hoping my dog didn't die by then. 

They sucker you into these dogs by showing you how cute they are and where they would have to go back to if you don't buy them. Then while playing with them they mention the astronomical price but how they have these great programs***, warranties, insurance, and free things it comes with. It sounds like a deal. Then when coming back to buy the dog they hand it to you in one hand, and make you sign a stack of papers in the other while having a squirming brand new puppy distracting you. It's a loud distracting place to sit down and read every fine detail, but they also don't even give you all of the information even on paper. They don't tell you how the insurance works and that it could take nearly three weeks to take affect. By that point your dog probably has already been to the hospital a few times on your own dime, uninsured, with the inconvenient times, places, and diseases**** the warranty covers. 

There's a reason it's illegal to sell dogs in store in other states. They get sick for a reason. 

*The dog could be registered only after waiting for a phone call from Third Party Pets, providing information, then waiting for an email that said to wait for an additional email that will arrive within 72 hours. That email took 7 days to arrive. It took two weeks to get this insurance registered and even then there's a 1 day waiting period to start working, and then a 5 day waiting period to start covering illness. 

**Bethel Animal Hospital and Faithful Friends Vet Clinic. 

***The puppy for life program supposedly covers if your dog ever dies from anything but neglect, but only if you buy, and prove you've bought, the healthy extensions food, vitamins, and supplements for the life of the puppy, 4 times a year, at the same store you bought the dog from. This stuff is expensive! You're subscribing to this costly program when they tell you it's included. 

****Only covers parasitic, bacterial and viral infections at the above locations and hours of operation.

 7 years ago (05-12-2017)

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