Petro Home Services

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Address: 550 Fish Rd, Tiverton, RI 02878, USA

Phone: (401) 621-5196

Website

State: Rhode Island

City: Tiverton

Zip Code: 02878

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Be very careful.  I have been an automatic delivery customer of Petro for several years after having been enticed by their generous offers for new home heating oil customers.  Lately though I've been charged up to $1.50/gallon higher than the current rates of all local competitors!  I feel like this is a strategy to get new customers and then raise their price and hope they don't notice.  On a bright note their delivery and service people have always been friendly.

 7 years ago (31-01-2018)

I have been a Petro customer for 17 years. Just went through the big blizzard of 2018. Lost heat Saturday 1/6 evening. Began calling at 8 PM-on phone for over 2 hours before hanging up. I Work nights so I kept calling and waiting. Finally got through around 4 AM Sunday 1/7. Made it clear that I work nights. I was told technician would be at my house between 9 and 12. Started calling Petro at 11 to make sure appointment still stood. Person on phone called service - told me would be after 7. I told her about previous conversation - told me that no one could predict schedule. I explained circumstances- 61 yo, multiple medical problems, leave for work at 8. House in 50's when I left previous night. Per rep-unable to change.

At this time I have huge snowdrifts that I can't shovel so no deliveries for now. BUT-don't understand why out of fuel and why no auto delivery BEFORE blizzard. No answers from person on phone. Best part-this happened LAST blizzard a few years ago. That time I lost a cat.

Poor response in an emergency. False info given out. Lack of response to customer needs. I have emailed manager-we'll see what response is. For now-F rating. Maybe time for a change!

 7 years ago (07-01-2018)

Horrible experience.  I would not recommend Petro Services.  I feel like I was misled when I set up my account last May regarding the monthly budget plan, settlement month, and delivery.

 8 years ago (26-05-2017)

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Petro Home Services

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