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Reviews, get directions and contact details for PetSmart

PetSmart

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PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Towson PetSmart today!

Address: 1238 Putty Hill Ave, Towson, MD 21286, USA
Phone: (410) 823-4593
State: Maryland
City: Towson
Zip Code: 21286


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

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Reviews
Came in at 4pm to adopt a cat. They had a kitten I was dying to take home with me. Was told I couldn't see or adopt a cat without representatives from another adoption agency present. It's the middle of the day and they're unavailable. Why even have the cats there if you can't open your own cages? You're far from a rescue service if you're making people jump through hoops in order to adopt an animal. PetSmart has shown that their priority is not their animals.
7 years ago (01-01-2018)
I've been to this location many times in the past 3 months and the staff has always been friendly and helpful. Even on busy weekends it doesn't take long to find help and if one employee can't answer a specific question, they find someone who can. This is a big change from the service I'm used to in big box stores (no customer service or bad advice).
7 years ago (17-09-2017)
I had my dog sharpie for bath and nail trimming...they made him bleed not only on one foot but both by the time my dog was home...he was in pain both legs..... I don't recommand this place to nobody........
7 years ago (24-12-2017)
TERRIBLE.. the worker seem like she had a nasty attitude , she was getting sassy! Will NEVER go back!
7 years ago (18-12-2017)
I brought my 4 month old puppy in a little over a month ago. Keep in mind she is a poodle and grooming is very important. They refused to give her a full groom. Told me she needed a puppy cut to get use to the razors. All they did was trim around her face and private area. I was still charged $26.00 I could have done that myself. I finally took my dog to a real professional groomer and she behaved fine. The groomers at this petsmart have no idea what they are doing! If you would like to not waste your time and money don't bring your pet here!!!!
8 years ago (11-06-2017)
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