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PetSmart

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  2. Highlands Ranch Veterinary Care

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PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Highlands Ranch PetSmart today!

Address: 9291 S Broadway, Highlands Ranch, CO 80129, USA
Phone: (303) 214-0866
State: Colorado
Zip Code: 80129


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Reviews
Blake was awesome!! I'm so glad that this location opened up close to my home. Both my visits there have been fantastic. Very clean and professional store. Blake a manager at the location, has been more than helpful and the definition of professional. This is my new pet store to frequent. It has a huge selection and variety, especially with what seemed to be at first a small store. I would definitely recommend it!!
7 years ago (20-12-2017)
Nice store and I am sure they will do well. However, I voiced a complaint to them about my self-service bath experience. I prefer doing my negative comments in private. But, after about 5 days, I received a return email from customer service that they forwarded this onto appropriate management. Another two weeks has gone by with no response. So, I will share some of my poor experience at its self-service wash. First, the tubs don't drain well, causing them to overflow onto the floor at the bottom of the door. Since they don't assign anyone to watch over the area, I left the room to get someone. That person checked to see if it was hair plugging the drains. Quickly she determined it was not and I was told it was a design flaw. OOPS. Guess it is okay for the floors to get flooded and people/pets possibly slipping and falling. Hope that floor drain doesn't get plugged and the water ends up on the store floor! Also, like I mentioned, no one was watching over the space. At other self-service washes I have grown accustomed to having people watch over the space, answering questions, making sure it goes well and getting the right grooming supplies. When done, the next dogs were coming in without the area getting cleaned or prepped for the next dogs. Are customers supposed to clean up after themselves? If so, that was not made obvious and at other self-service washes, that is not the case. The line to pay to get access to the wash was also unorganized. Line says enter here, the grooming register is in that row. But apparently, if paying for grooming, you are supposed to go right to the grooming register and bypass the enter here line? I got bypassed by three dogs by standing in the the Enter here line. Bottom line, go elsewhere for a self-service wash until this place gets its act together. It's a new store, so hopefully they will.
7 years ago (19-11-2017)
Nice new PetSmart with lots to chose from. Prices seem to be the same compared to other stores in the area. Friendly staff. Didn't get to use their other services (dog wash, new doggy day camp, etc) so I don't have much to say on that end. Less busy than the Park Meadows location so that's also a bonus.
7 years ago (27-11-2017)
Nice, new store! We have visited a couple of times to pick up fish supplies. Our last visit, we purchased some fish. The employee who helped us was super friendly and gave some great advice to beginner fishkeepers! We will be back frequently, and love that we have another option besides Petco close to home!
7 years ago (19-12-2017)
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