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Pizza Hut

  1. Kentucky
  2. Shelbyville Meal Delivery
  3. Kentucky Meal Delivery

Reviews, get directions and contact details for Pizza Hut

Story

Get oven-hot pizza, fast from your local Pizza Hut in Middletown. Enjoy favorites like Original Pan Pizza, Breadsticks, WingStreet Wings, Hershey's Chocolate Chip Cookie, and more. For customer support please reach out to our national Pizza Hut channel at www.facebook.com/pizzahutus

Address: 12525 Shelbyville Rd, Middletown, KY 40243, USA
Phone: (502) 244-3939
State: Kentucky
Zip Code: 40243


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Reviews
This place needs a serious reorganization!!! I was waiting for 35 minutes and in the time I observed. While it appears the staff really cares and trys to do their job. They are pushed to the limit because they are understaffed. Whomever owns this franchise is seriously lacking this skill to own a successful business.
7 years ago (20-12-2017)
Absolutely aweful experience if I could give them a zero I would my pizza was delivered an hour after I ordered, wrong pizza, I then spent the next 45 minutes trying to reach someone to have a replacement made. I was lied to about not being correct store, hung up on and placed on over 17 minute holds. Was told I could get in store credit but was provided absolutely no proof and waited 45 minutes for a replacement pizza!!! Absolutely atrocious service and overheard the closers saying they would come back the next morning to clean up....
7 years ago (02-09-2017)
The manager Kirk cussed at me and canceled my order and told me I could go elsewhere when I asked him why my food had taken an hour and a half. I will never order from them again. This also wasn’t the first time I have had problems with this Pizza Hut. No wonder they only have 2 stars
7 years ago (17-12-2017)
I had the worse experience with this place. My delivery guy was horrible he didnt listen to anything I said. My receipt was already signed and fillled out. My food was cold and my boxes were beat up and it was horrible. Then when I called no one answered my phone called. I was waiting on the phone for about an hour. I will never order from here again.
7 years ago (04-09-2017)
Went here to "dine in" , found out there wasn't a waitress , after waiting almost 20 minutes. Finally ordered at the carry out counter. Got the pizza after another 20 minutes. The saving grace was that the pizza we ordered was excellent! Fresh from the oven. Blows that cardboard tasting Papa John's pizza away! If this Hut had better service it would have been a 5 star visit. But at least the food and drinks were spot on.
8 years ago (02-01-2017)
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