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Reviews, get directions and contact details for Planned Parenthood - Raleigh Health Center

Address: 100 S Boylan Ave, Raleigh, NC 27603, USA
Phone: (919) 833-7526
State: North Carolina
Zip Code: 27603


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Reviews
Staff is very friendly and knowledgeable. They make you feel very comfortable as soon as you walk through the door. However, plan to spend a majority of your visit waiting. Both visits I had to wait over an hour and a half past scheduled appointment time to see the doctor. I thought making an early morning appointment would help, but unfortunately, there was still a long wait. Great visit overall, and would recommend PPH to anyone.
7 years ago (29-12-2017)
In reading through some of the negative reviews of this location, I find that I cannot disagree more. I had a great experience this morning. Making my appointment online was very simple. I needed to follow up regarding a payment question and when I called, there was a short wait and kind woman answered the phone and offered both insurance and non-insured rates. I also signed up for text reminders which came as soon as I signed up, a day before my appointment, and the morning of the appointment. The location was easily accessible despite the road construction near by. The reception area was simple and efficient and when I walked in I saw men, women, and children of different race and age in the waiting room. Upon check-in, I was handed only a page and a half of paperwork. On it I was asked questions about what name I would like to be called, what gender I identified as, and questions asking about whether I preferred clear postage from Planned Parenthood or if I needed it unmarked. The amount of consideration taken for each individual was so striking. When I was called in (no later than the time of my appointment) I met Teirra who was friendly, kind, and clear in her questions and information. I was given information on STDs and birth control options. In the past, I’ve felt like doctors were trying to influence my decision to get a particular kind of birth control. Here, I felt that all options that they had available were equal options for me and that it was about what was right for me rather than what was up for sale. There are various pamphlets and informative packets that answer so many questions in an easy to understand way. I didn’t feel embarrassed for asking questions and I didn’t feel shamed for taking the necessary measures for my reproductive health. PP also takes into consideration the mental health of people and even offers help on how to escape domestic violence. The amount of genuine care that I was offered was striking. I have felt like a number with anatomy attached to it in the past where I am negatively judged for wanting to wait to procreate and for having different partners (even in safe scenarios). I ended up getting an annual check up (with Doctor Kate? Who was great! Very to-the-point without going too fast or skipping details) and blood work done. I was even able to fill a prescription at the office. Everything was so simple and looking back, I wonder why such practices aren’t standard. For the first time since I started seeing a GYN (and that’s well over 10 years ago with various doctors) I felt like a human today. I never realized how priceless that feeling could be. Thank you Planned Parenthood!
7 years ago (01-12-2017)
The knowledge here of all of the staff- "Doctor" included, seems very limited, unfortunately. If you want to pay money to be referred somewhere else this is the place to go. Were not honest about pricing and services. Huge disappointment if you happen to pay out of pocket.
7 years ago (13-09-2017)
By far the best annual exam I've had. While the wait was long, the doctor was completely throughout and had EXCELLENT bedside manner (wish I could remember her name!). She explained everything she was doing, approached delicate subjects with sensitivity and even gave really helpful advice for keeping healthy (weight gain issues). I am blow away with the level of care I received and how thorough my visit was, I will be back for sure!
8 years ago (30-01-2017)
The service is ok and everyone at the clinic is friendly. But it takes FOREVER to contact anyone by phone. I have been trying to reach out about my upcoming appointment for 5 days now and still haven't actually talked to someone. Just runarounds and voicemails and it has ALWAYS been this way. I hate leaving a negative review and like I said the clinic is NICE but the waiting thing is the most annoying part of the clinic that makes you want to go elsewhere.
7 years ago (15-08-2017)
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