PNC Bank

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Address: 30 E Dundee Rd, Buffalo Grove, IL 60089, USA

Phone: (847) 215-6969

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State: Illinois

Zip Code: 60089

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Reviews

Like family. No problems always solutions!  

 8 years ago (31-12-2016)

My mom ( Anna D.) has been a loyal customer at PNC bank for many years now.  There are many reasons she is a loyal customer, but mainly because of one of their Buffalo Grove branch employees, Lisa. Lisa is very honest, helpful and sincere. She answers every question to the best of her knowledge and guides my parents in making the right choices when it comes to banking decisions. She's always smiling and happy to help!  We have all of our bank accounts and mortgages at PNC Bank and it's all because of Lisa! She's absolutely wonderful! 

 11 years ago (05-05-2014)

Our banker Lisa is always friendly, professional and very helpful.  We have never had a problem with service from this branch.

 9 years ago (10-12-2015)

Worst branch to work with. They repeatedly refused to do things, other branch did without questions.

I went in to deposit cash into my wife account once and was refused, without her being present. Reason: bank policy, safety issues etc.
Went to a different branch and did the deposit within seconds, no question asked.

Second time, I went in to deposit a check that wasn't endorsed by her. They said she needs to endorse it. She went in, signed the check, the check was signed by the person it was addressed to as well.
They refused to deposit it. 
Reason: bank policy, safety issues etc.
Went to a different branch and did the deposit within seconds, no question asked.

I am all for safety and security, but it really seems like what they do is just being overzealous.
 
 11 years ago (18-04-2014)

I had quick deposit.  But I hated the customer service.  First of all I came in for last name change and I never got help.  But all the individuals were talking.  The representative was busy, but couldn't someone else help. They just had me wait and I never got helped.  I'm very dissapointed because you would think that being corporate you will help out all your customers.  Isn't it suposed to be customer first.  I will be going to a different bank.

 14 years ago (03-10-2011)

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