The UPS Store

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The UPS Store Palatine offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - In Dundee Point Center West Of Rand & Dundee Intersection.

Address: 738 E Dundee Rd, Palatine, IL 60074, USA

Phone: (847) 934-9054

Website

moc.erotsspueht@9755erots

State: Illinois

Zip Code: 60074

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Reviews

The customer service here goes above and beyond.  They went out of their way to go pick up a package that FedEx had delivered to the wrong place.  They fixed the box for me, re-taped it, and made sure none of the contents were damaged before re-sending.  They also sent it the most affordable way without me even asking.  It is so great to know that there are still people who go above and beyond to help others.

 9 years ago (15-03-2017)

The place itself is not bad I've never had an issue with any packages with tracking or scanning or delivery. I do however, have an issue with the old Santa Claus looking man that always works there when I come in and treats me like I am a child. I am 30 years old but every time I walk in he instantly treats me like a teenager, belittling me, grunting at me, even raising his voice a couple times making me feel extremely uncomfortable. I feel like a scared little kid in trouble by her dad or something. I go in there to just give him a package with a prepaid label on it and everything I literally just handed to him and say here you go thank you have a great day and he acts like it is the hardest thing he has to do in his entire day, but it is his job so I don't understand his confrontational nature.  scared like a little kid in trouble by her dad or something. I go in there to just give him a package with an already prepaid label on it, sealed and waiting on his scan, I literally hand it to him and say there you go, thank you and have a great day and he acts like it is the hardest thing he has to do in his entire day. It is his job so I don't understand his confrontational nature.

 10 years ago (24-02-2017)

There's an old man there who works everytime I seem to come in. I go there a lot as I have my own business and ship my items out to people across the united states. He is mean. He huffs loudly at you. He rolls his eyes. He is confrontational. He doesn't seem content in his job and seems to take it out on customers. He once made a younger girl get all emotional because she had never shipped something before and he wasn't patient, just belittled her until she left. Awful employee.

 10 years ago (24-02-2017)

Great experience. Knowledgable staff.

 9 years ago (24-06-2017)

The lady was very rude. Terrible customer service 

 9 years ago (13-07-2017)

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