PODS

Reviews, get directions and contact details for PODS

Address: 105 Mclaughlin Rd, Rochester, NY 14615, USA

Phone: (877) 770-7637

Website

State: New York

City: Rochester

Zip Code: 14615

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

related searches: Pods Vape, Storage PODS, u-haul pods, PODS pricing, PODS login, PODS reviews, My PODS, Moving PODS cheapest

Similar places near

Becker Movers 1 miles Becker just moved us a few days ago. Steve and Damon did a great job. No damage to an...

Interior Moving Services 1 miles Horrible company. Movers arrived 3 hours late. Only after that was I told I was on-ca...

Always Moving 1 miles Nice guys who were very careful moving our furniture! They came prepared with plenty ...

COWs of Rochester 1 miles

K-D Moving & Storage Inc 5 miles The best packaging service provider so far! Thanks for the services at reasonable cos...

PODS 5 miles

Clark Moving & Storage, Inc. 5 miles I just wanted to send a belated "Thank You" to your company and staff for making my p...

Life Storage 6 miles Never needed a storage unit but had to move out of my place last minute. Came here fi...

Rochester Moving & Storage 6 miles Dave Conkey's final invoice came in under his original quote. I was completely satisf...

Sheridan Brothers Moving 6 miles I don't even know where to start...so let's start at the beginning! I booked a 2-man...

U-Haul of Henrietta 7 miles I HAD A VERY BAD EXPERIENCE 24 HRS SAME CITY DROP OFF COST $332.00 FINAL CHARGES!!!. ...

FedEx Office Print & Ship Center 7 miles Terrible service. They force you to use paid Internet to look up for zip codes. Provi...

Peace Of Mind Movers NY 7 miles Sam and his team of guys are courteous, clean and hard workers. They make the hardest...

Adamski/Lloyd Moving & Storage Inc 7 miles Excellent service. Very responsive to any questions or needs. Crew was great, friendl...

Life Storage 7 miles Bad customer service. Front desk service is the worst I've experienced in self storag...

Corrigan Moving Systems 8 miles Corrigan Moving Systems is an incredibly personal and responsible organization. They ...

United Van Lines 8 miles

Life Storage 8 miles I was so at peace with the help of Brittany her spirit and smile could make anyone wa...

Reviews

Great service and product. Must have adequate room to drop off container and can not be placed on non drivable surfaces. Drivers very professional. Tip your drivers people lol

 7 years ago (03-12-2017)

Very positive experience- someone moved the cones that I had set to allot the space needed for them to get into my driveway so it was a difficult one, but their man Andy worked like a pro and got it done faster than fast despite the difficulty! Whew, skilled work! 
Everyone was timely as well, and when my plans changed, they adjusted to what I needed with no problems or fuss! Definitely would recommend 

 8 years ago (03-06-2017)

Should be zero stars.

We reserved a POD for an upcoming cross country move.  3 days before our pod was scheduled to be delivered the order was canceled because a review of our driveway on google street view (really scientific) revealed that it would be too narrow to accommodate the container.  

We were not asked to measure the width of our driveway.
We were not provided with an opportunity to figure something else out For example- we could have applied for a street permit from the city.  Our neighbor across the street has a parking lot that we could have used, etc.

Instead the order was just abruptly canceled.

Now we need to figure out how to move our family across the country next week.  When I pointed this out I was told that PODS was actually doing us a favor by not bringing the container out and thereby saving us 100 bucks.  I'm pretty sure that blaming a slighted customer is not part of customer service 101 class.

UPDATE: 
I have no reason to assist PODS further in working this out.  I filed a formal complaint with PODS so all my information is well known to customer service.  

We were able to pull something together at the last second but the past few days have been less than ideal.  We were organized and ready to go, but our move has turned into a chaotic mess.  

And, just for kicks I measured the clearance of our driveway and it came in at 12 feet 10 inches (I was informed that 12 feet of clearance was needed).  So, even disregarding a street permit or parking the unit across the street in a formal parking lot, PODS canceled a 3000 dollar move for nothing.

I will never use PODS and have told everybody that I know about this incident.  

This is the first internet review that I have ever left, so I'm not some internet troll or easily disgruntled customer.  This has been a nightmare for me and my family.

 8 years ago (30-07-2017)

Using PODS Moving and Storage containers for our baseball league needs has worked out really well.  The units themselves provide an excellent storage site at each of our training locations.  The local representative is fantastic to work with for ordering and placing the units.  He is extremely responsive.  
Why didn't I rate PODS with 5 stars?  The ordering process on the website is extremely clumsy.  It is not easy to describe where on the property you want the storage unit placed nor the orientation of the door.  They messed this up just this year because they forced me to order on line as opposed to using my Rep.  He never got it wrong.  The invoicing group is also challenged so I often struggle with getting invoiced correctly.  If PODS can clean up the Administrative functions without loosing the personal detail/attention that a Rep provides, they'll get my 5 star endorsement.

 8 years ago (06-10-2016)

They got the dates of our  move wrong, and then demanded rent for an extra month we didn't want. They sent threatening calls and tried to bully is into paying more. We had them open an investigation, but won't tell us anything. The people on the phone are rude and condescending. Never ever use this joke of a company.

 7 years ago (24-08-2017)

Comment on this business

Map, Satellite View
Street View

to add PODS map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=pods&id=1867778&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/pods-i1867778.html" target="_blank" title="PODS">PODS</a></p>

Reviews, get directions and contact details for PODS

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies