PODS Moving & Storage

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Address: 15805 N Lombard St #5, Portland, OR 97203, USA

Phone: (888) 394-8530

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State: Oregon

Zip Code: 97203

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Reviews

Horrible! I will NEVER use PODS again. The saga to date: The online system does not allow the POD return delivery to a zip code that differed from where the POD was picked up. So, on the 3rd, Tamisha took the address information and scheduled the redelivery for the 11th.  On the 10th, PODS sent a confirmation email and telephoned with the delivery schedule, but on the 11th the POD was not delivered and no one called. After the delivery window elapsed, I called PODS and they said the driver was leaving in 10 minutes and should arrive soon. That was not accurate.  Over the next three days, I called PODS five times to be transferred around and be kept on hold for over 30 minutes at a time. Still no POD. The "customer service reps" all seem to be in Florida and don't understand time zones, so they return calls at 6 AM Oregon time. Some of the people who attempted to help included Nathan Rogers, Kenya, Joanne and Yolanda. Keep your fingers crossed as it is rescheduled for today (the 18th).

 8 years ago (18-05-2017)

Needed a unit due for an event at church. Everything went smoothly from the 1st call to the final pickup. Customer service on the phone, and by the driver was outstanding.  Definitely highly recommend.

 9 years ago (30-12-2016)

If I vould give negative stars, I WOULD. NEVER EVER EVER USE PODS. These clowns have left their POD in my driveway for over THREE WEEKS now and say they cant come pick it up and the customer service is THE WORST. Meanwhile, since they havent been able to pick it up- they're CHARGED ME FOR ANOTHER MONTHS RENT #SCAM and wont refund my money even though they tell me it's being processed.. That was over ten days ago. Save yourself the headache and get a u-haul. EFF YOU PODS.

 9 years ago (27-01-2017)

Would not pick up Pods as arranged. We had to pay an entire month on 2 Pods because they wee too busy to pick them up. 

PackRats is far more flexible, prompt and reliable. 

I will never use Pods again. 

 9 years ago (20-07-2016)

Closing on our house. They told us the trucks broke down. Left an 800 number on the phone. They should have a priority list. We may not be able to close. Lose job. Etc.

 9 years ago (04-10-2016)

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