Popeyes Louisiana Kitchen

Reviews, get directions and contact details for Popeyes Louisiana Kitchen

"Popeyes®, Where Slow Cooking Meets Louisiana Fast®- Our menu features our famous Bonafide® Chicken, Handcrafted Tenders, delicious Seafood options, Red Beans and Rice, Buttermilk Biscuits and more."

Address: 421 N Pine St , DeRidder 70634, LA, US

Phone: (337) 462-3551

State: LA

City: DeRidder

Zip Code: 70634

Opening Hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 10:30-22:00

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Reviews

First let me say as I surveyed this place the manager had no idea. Second a little older lady came in sat a chicken sandwich down and said it was to hard and it was I saw it. Then I completed an almost $40 dollar order and I ordered the. 5 piece chicken special NOW THAT WAS WHAT I WAS SURVEYING THE CHICKEN. The chicken I saw was really dark brown and looked to been under the light as long as they had opened. I told the cashier Heather which was the only white lady in the whole crew that I wanted fresh chicken by the way Heather was a very sweet lady. I says I could wait no matter how long because the other chicken looked dry, oily and hardened from the hot light it was sitting under and after 10 min A HIGE BLACK LADY STEPS OUT AND ASK HEATHER what is she waiting on the server says fresh chicken and the black woman went on to say that you should’ve given her that chicken then Heather replied but she wanted fresh chicken the big black woman was hott then she says Not here so i commented and said that’s what I wanted was fresh chicken as the big black woman continued to argue with me she angrily threw the chicken in a box and hollers she ready. She says it’s company policy to sell the chicken that’s up in the glass first, BUT NO MAAM IM NOT BUYING IT AND WERE GOING TO SEE ABOUT COMPANY POLICY. I’m sending this report in a hurry to the Popeyes head quarters. This store is not needed and thanks for showing your true colors By the way the lady that brought the chicken sandwich back you talked to her like trash.You should be fired Big Black Lady Manager Period!!!!!!! And the chicken nuggets wasn’t eight

Never ever again. Waited 45 minutes for cold food to be thrown into a greasy bag. My peppers leaked into everything because they threw them in a paper holder on top of my food . This location may make the Popeyes brand look horrible and un edible.

This establishment is very unprofessional & the employee's are very rude. The management has apparently lost control of this store. I ordered an 8pc nugget meal that was missing the biscuit and the chicken was not completely done, the breading was soggy and the chicken was not cooked all the way through. When I called to speak with a supervisor about my order an employee answered the phone and very rudely told me no manager was available in the store then said what do you need. I explained my problem with the food not being done and she yells "ya'll she said we gave her raw chicken" then I hear laughter in the background. I told her I was calling cooperate and she said hold on here is a manager. A second person claiming to be the manager get on the phone, I explained my concerns then a 3rd person gets on the phone claiming to be the GM of the store name Amy. She did not apologize about the food or the employee's behavior. She told me to come back and speak with a guy named Mike. I can hear an employee in the background using profanity and saying how she "don't got to work there and they are lucky she shows up". Zero stars would be to many for this place.

Went to the North Tryon location and I have never been so disappointed with Popeyes. I wanted red beans and rice, they didn't have it. I wanted a pink lemonade, they didn't have any. Then I ordered 2 popcorn shrimp combos. Instead I got cold shrimp pieces in one box and cold chicken nuggets in the other box. As far as the fries they were limp and cold too and no biscuits in either box!! Never again!!

I ordered the 2 can fine for $11.99 special. I requested all white meat I was willing to pay extra. I was told that could not be done.  I took the special anyway.  When i got home the chicken was dark brown as if cooked in old grease. I had a small order of fries, but what was most shocking I recieved about 1/4 cup full of the dirty rice.  When I tried to call the store they were closed.  I should have opened my order before I left.

Terrible waited on fresh chicken and they took it straight out of the grease into the box I took pics and look at the napkins soaked in grease and then the other pics are supposed to be a thigh don't even want POPEYE anymore..

I got flies in my drink, yes he did replace it but I didn’t feel comfortable drinking it after I seen that. I also ask for the beignets and got two apple pies. I ask for a lemonade got a sweet tea the first time, then the second drink was when I seen the big, hints on why I didn’t want to drink the next cup. It was the worst food experiences however I’m giving two stars because the people where sweet.

So it’s more breading than chicken. I ordered a 3 piece and took off breading and wow, small thighs,wing and legs. And I’m still hungry. It did nothing. It was a 3 piece snack instead of a meal.

I ordered a 3 piece CHICKEN, get to the window and the lady says tenders. I tell her I never ordered tenders. She then turns around and tells her coworkers that I’m trying to change my order at the window. Really? Never took accountability that she got the order wrong. Was told I would need to drive back around and reorder. Terrible customer service

I went to drive thru and The lady working at the drive thru was very rude. I was being very patient and nice as possible but she was forcing me to pull up even though I was the only car. I was trying to ask for my sauce I ordered and she was talking over me saying I ordered a small drink and couldn't give me a medium. Bro what? I'm just trying to get my bbq for my nuggets

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Popeyes Louisiana Kitchen

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