Porsche of Wallingford

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Address: 800 S Colony Rd, Wallingford, CT 06492, USA

Phone: (203) 294-9000

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State: Connecticut

Zip Code: 06492

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Reviews

I went in interested in making a purchase. In fact, I would have made a purchase if it wasn't for the horrible experience. 

Gary was nice and engaged me. Told me a bit about the car I was looking at, the history, etc. However, he then passed me off to the manager for a test drive (Gary had a delivery of some kind come in...). This is where my main problem began. Jeff was very rude to me. I wanted to drive two models to feel the difference in performance and decide which was right for me. Jeff didn't engage in conversation, didn't discuss the car with me, and had an elitist attitude, as if taking me for a test ride was beneath him (even after I mentioned how I'd participated in several Porsche Driving Experience events). After driving one of the two cars I wanted to test drive he told me we would have to put my test drive on hold, walked off, and engaged with other people. After waiting for about 10 minutes with no engagement from anyone I left. 

Absolutely horrible customer service and a disgrace to the premium brand Porsche is supposed to have. I'm very disappointed and highly suggest anyone looking at making a purchase goes to another dealer that actually cares about you and will give you the time a day.

 8 years ago (11-11-2017)

Craig Chase is THE  Porsche Sales professional YOU want to deal with. He's someone with integrity and honesty as well as someone who will make your Porsche buying experience exceptional.  No wonder he was selected as the top of his game by all dealerships in North America. Just a cool, laid back person you'd want to hang with. 

I've owned many cars from BMW M, Corvettes, Mercedes, Jaguars and no dealership has offered such an amazing buying experience like Porsche of Wallingford. Even their manager was amazing and didn't hide behind any ivory tower. He litterly allowed me to walk in with my son and test drive a 718 alone w my 16 year old without question or making me feel uncomfortable. 

A total class act facility and highly and I mean HIGHLY recommend. 

Marc R

 8 years ago (05-08-2017)

Picked up a car from Jeff Benton with assistance from Craig Chase. An excellent experience from initial call, to questions along the way, to being picked up to get my new car. I highly recommend these guys and this dealership. My new toy is a blast. Thanks Jeff and Craig.

 8 years ago (11-07-2017)

Purchased my 911 here from Craig Chase. He was a pleasure to work with. Very honest dealership!

 8 years ago (14-03-2017)

I traveled over 90 miles to purchase my car from Craig Chase. He was an absolute delight to deal with and is the main reason why I chose Porsche of Wallingford over a more conveniently located dealership. Craig is extremely knowledgeable, professional, and helpful. It is very hard to find someone who is truly caring and friendly like Craig. He made the whole process from start to finish as seamless as possible. It was a pleasure working with the entire Wallingford team. Scott L 

 10 years ago (13-11-2015)

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