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Potbelly Sandwich Shop

  1. Illinois
  2. Matteson Food

Reviews, get directions and contact details for Potbelly Sandwich Shop

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Potbelly Sandwich Shop - Good vibes, great sandwiches at your neighborhood sandwich shop.

Address: 406 Town Center Rd, Matteson, IL 60443, USA
Phone: (708) 228-5502
State: Illinois
Zip Code: 60443


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Reviews
I'm a vegetarian but I love the Mac and cheese here. Today there was a piece of meat in it though. However the manager was very kind and gave me something else instead.
8 years ago (09-12-2017)
Danielle was very rude during our order through drive through. She kept rushing us to order and when she repeated the order wrong, she got an attitude with us! My husband pulled up to pay and asked her what was the attitude about and she went off stating she didnt have an attitude. She started going back and forth with my husband until she was taken off drive through. When we told her manager about her behavior, the manager said she never had a problem out of her before 😕 sure...
8 years ago (10-10-2017)
Tonight the closing manager was very rude. And wouldn’t give me her name so now I will be returning in the morning to speak to the store manager because she had a nerve to mention my child.
8 years ago (02-12-2017)
My partner and I came to eat. My sandwich was made fine but his had onions even after asking for none. My chocolate malt was partly mixed with a oreo shake made for someone else. When i asked them to remake it with extra malt, the lady gave me a cup of malt powder on the side. She didn't mix it into my drink! How the hell am i gonna drink that. The drinks were poorly made and the servers respond was not appropriate to remedy the situation.
8 years ago (22-04-2017)
On 05/16/17..... One of the girls on the sandwich line tried it! Kept asking me to repeat what garnishes I wanted because she could not hear me. When I said it louder and slow she made the sandwich bagged it up and then asked my husband what was on my sandwich because she think she made it wrong. Excuse me, it's my sandwich ask me! My husband ordered nothing I did! Smh! Then she said she had to remake my sandwich and tried to make me wait after her line clears. I got my money back and got Subway! Will never patronize this location again. I will stick to getting my Potbelly sandwiches from the Loop! The cashier with the braids was nice. Also this location needs to relocate their drive-thru speaker. It's on a main street (Lincoln Hwy) that's busy and noisy.
8 years ago (16-05-2017)
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