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Pottery Barn

  1. Buckhead
  2. Atlanta Furniture Store

Reviews, get directions and contact details for Pottery Barn

Pottery Barn
Address: 3393 Peachtree Rd NE, Atlanta, GA 30326, USA
Phone: (404) 812-9726
State: Georgia
Zip Code: 30326


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Reviews
I have been a loyal PB shopper for over 10 years in multiple states. However I am very disappointed with the experience we had with the PB store in Buckhead . While they do offer free in home design services , unfortunately they are the sales professionals who may or may not have a design background ( although they are very knowledgeable about their merchandise and very courteous) . We have purchased pieces that clearly are not right for the spaces in our home and the quality seems to have deteriorated, to return them is not an easy process, since they were a custom order. We have had to hire a professional interior decorator to help with furniture placement. After reaching out to their corporate office in SF the furniture has been returned and we are pleased with the outcome. The corporate customer service team went above and beyond to help us resolve the furniture issues.
9 years ago (25-03-2017)
What a waste of money,, I thought I was spending 7k on quality and service, I got sectional custom made in March it did not fit, the back pillows were not filled correctly, it took a month to get a response, after waiting 3 months delivery, had to reorder, its been 6 months, hours spent on the phone still no replacement, CSR cannot give a damn, I have been promised help but nobody takes ownership of the issue. My whole new house experience has been ruined, Its hard to entertain when I have little to sit on, or poor quality. I came to Pottery Barn because I thought they had a reputation for quality and service but its nothing but a scam for high price hyping. I challenge them to contact me and correct the situation.
10 years ago (23-09-2016)
Love Pottery Barn! Hence I had to love this store, they had everything I needed and the staff was very helpful!
10 years ago (16-01-2017)
Affordable stylish homewards
10 years ago (06-03-2017)
Comfortable and living styles.
10 years ago (13-04-2016)
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