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Reviews, get directions and contact details for Precision Tune Auto Care

Precision Tune Auto Care

About

Our family at Precision Tune Hunt Valley is committed to providing it's customers a quality alternative to high priced dealers. We do this by offering complete auto care with a personal touch.

Story

Here at Precision Tune Auto Care Hunt Valley, we pride ourselves on being the best in diagnostics and repairs, and we do absolutely everything from bulbs to engine & transmission rebuilding. We even replace carpet padding, deodorize, and remove stains from vehicles. Our newest addition to our many services is Mobile Water and Wind Leak Diagnostics & Repair.

We are dedicated to providing the best in customer care and offer our guests unbeatable quality in all services we perform. Let us be your auto care headquarters!

Address: 11015 York Rd, Hunt Valley, MD 21030, USA
Phone: (410) 628-0060
State: Maryland
Zip Code: 21030


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Reviews
I had to get my son's car inspected for the first step in the Maryland motor vehicle registration process (for new residents). I chose Precision Tune Auto Care because of the location and high ratings. The experience was perfect. The inspection was thorough, completed quickly, and very reasonably priced. The guys inside at the desk were professional, personable, and friendly. I would recommend the shop without any hesitation. This is our shop of choice.
8 years ago (02-07-2017)
If I could give it no stars, I would. I used to always go to this location and they used to provide great service. There must be new terrible management. I called today to get a price quote on a service that I believe is wrong with my car. I called around 2:40 pm on July 22nd, 2017. The reason for the call is because I needed to know an approximate amount just in case I needed to borrow some money from a family member to get the work done. The service adviser acted like he didn't want to help because he pushed me to come in to get an estimate (which involves money) opposed to "calling around and getting this quote". He stated that he would have to "call around and get the quote from other locations." It shouldn't matter if you have to call around to get the quote, at the end of the day if i want to know, I want to know. So he collected my phone number, make model of car, and hung up. He didn't give me a time frame for calling me back and didn't ask for my name, but in spite of this I still had faith that they would call back. Its a shame because I am a woman and I feel some type of discrimination here opposed to if I was a man. Here it is 4:57 pm and they have yet to call me back and they closed at 4:00 pm. Its a shame because this shop is right around the corner from my job and it would have been splendid for me to just drop off before going to work. Now I cant ever go here again because I cant trust them. Do you think they will call me back? (Rhetorical Question)
8 years ago (22-07-2017)
Jason was great and very helpful! helped me get a good price for my services! Whole team was awesome! Thanks guys! Overall best customer service at any auto repair shop I've ever been to.
8 years ago (24-03-2017)
My car unexpectedly broke down while visiting Baltimore and had to be towed to Precision Auto on a Sunday night. They contacted me first thing Monday morning and had it ready to go very quickly. They kept me in contact with every step of the process and helped accommodate my schedule for pick up since I live two hours away. Great experience and would recommended them to anyone.
9 years ago (16-02-2017)
Not sure if I already wrote a review but anyway here's another. I've been going here for 3 years I ended up moving and I was shocked at how bad other places were. When I moved back I was very happy that I was able to use Precision tune again. I have never had a problem with them, everyone is friendly and they are trustworthy I would drive 100 miles just for an oil change luckily I live close by I would highly recommend them.
9 years ago (16-01-2017)
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