Premier Auto Service Center of SW Florida

Reviews, get directions and contact details for Premier Auto Service Center of SW Florida

Address: 3916 Chiquita Blvd S, Cape Coral, FL 33914, USA

Phone: (239) 471-7049

Website

State: Florida

Zip Code: 33914

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

The first 2 times we used this mechanic the customer service was great! Even though the prices were a bit high, I have no problem paying a little more for good service (since that is really hard to find these days). The third time I took my vehicle here, we received less than expected service and pricing. The vehicle did not want to start and it was suspected there was a fuel pressure problem (this is what I was told by their mechanic who checked on my vehicle when it was not starting). Once the vehicle was towed to their shop, I was told the vehicle started with no issues and all diagnostics came back fine. They wanted to keep the car over night to see if they could duplicate the problem the next day. Again, they were not able to find any issues. At that time, and after speaking to a few other mechanically inclined people, we asked that they quote me to change the fuel filter. We were then told that they do not want to start replacing things just because. Again, I asked them to give us a quote. I am willing to start on the possible problem with the least cost and go from there; fuel issue-start with replacing the filter.  Upon receiving the call back, the quote to change a fuel filter was $170+. I decided to contact a local auto parts store and the the filter costs $12.99. I know that businesses will increase the part cost, but when I asked how much it was for the labor I was told $118 an hour!  At this time, I decided to not have them replace the fuel filter. 
If you like to be price gouged, then this place is perfect! If you want a fair price for your repairs, I suggest finding another shop! 
I have since had my fuel filter replaced. Cost of part: $12.99 Time to change and test drive the vehicle: 20 minutes. Guess what, car is running much better! I do not know if this solved my intermittent problem, but at least I can notice a significant improvement in how the car is operating.
So either this company was going to charge me way more than the time it took to replace the fuel filter (20 minutes=$40) or they upped the charge on the fuel filter to $140...either way, that is not fair or good business practice. I can fully support great service, but I cannot support a company that will over charge for their services!

 8 years ago (09-06-2017)

Clean facility, friendly and knowledgeable staff! Fixed right the first time!

 8 years ago (18-01-2018)

Had a vibration after getting new tires from local competitor. Went back to the competitor 3 times and they couldn't get it right. On a whim, I saw Premier opening up this am and asked them to take a look. The darn tires were 1, 2, 3 and 3 ounces off. On brand new tires!
Premier balanced them perfectly and had me on the road quickly. Had to car up to 85 and it was smooth with zero vibration.
Prompt, courteous and professional service with competitive pricing. What more can you ask for!
Thanks​ again!

 8 years ago (01-06-2017)

Ripoff city..... I didn't even move to the state of Florida until Dec. of 2015 and you respond to my one star I gave you guys stating I haven't been in since 2014. You guys are complete jokes and Lie thru your teeth! I would give you zero stars if it allowed me to. One star is way to generous for you guys.

BEWARE OF THIS DISHONEST SCAMMING BUSINESS PEOPLE!!!!! PLENTY OF OTHER CHOICES HERE IN THE CAPE. 

 8 years ago (20-07-2017)

We brought our (new to us) Van in because of a flat tire. Since the previous owner had cheap 215 Fuzion front tires and 225 were recommended, we asked them to replace them with 225s. And because we needed to go on a road trip, we had it inspected with oil change etc. They said they noticed a leak that would cause the engine to overheat and recommended replacement of several parts.  

Our estimate quickly went from $300 to $600 for something we weren’t sure we really needed but felt we had to do since we were leaving town. A good week later we noticed one of the rear tires loosing air. Thats when we noticed that the rear tires were the cheap 215 Fuzion they were supposed to replace. So they removed our good Michelin 225 Tires on the rear and replaced them with the old ones from the front. Nothing was ever mentioned to us regarding removing the Michelin tires and we told Chad before we left the car with them that ALL tires needed to be 225s. 

Not only did they not admit to doing anything wrong, they also didn’t offer anything toward making it right. They did offer to put the old tires on. However, after they had been sitting there for over a week, we do not know what happened or what they could have done to them. We lost complete confidence and trust in them. We will never leave our cars with them again. Oh and on top of it all, the board computer now says that we need to do an oil change (Which they said they did). Did They?

 8 years ago (15-08-2017)

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