facebooktwitterpinterest

Reviews, get directions and contact details for Proctor Ace Hardware

Address: 870 A1A N, Ponte Vedra Beach, FL 32082, USA
Phone: (904) 285-8101
State: Florida
Zip Code: 32082


Similar places near
Tires Plus Tires Plus 124 meter This pit crew accepted my van with reduced staff on short notice and I drove away at ...
Walgreens Photo Walgreens Photo 180 meter
Tire Kingdom Tire Kingdom 212 meter This is a place where customer service went to die. I stopped in after a flat tire to...
Pinch A Penny Pool Patio Spa Pinch A Penny Pool Patio Spa 294 meter Did you know they will check your pool water and tell you what to do? This is so awes...
Verizon Authorized Retailer - Wireless Zone Verizon Authorized Retailer - Wireless Zone 329 meter These guys are awesome. They are straight forward and really care about the customer...
Dollar Tree Dollar Tree 511 meter Love Dollar Tree!!! Great location. Very roomy store. Never cluttered and always stoc...
GNC GNC 530 meter Came at 5:30pm on a Monday and they were closed despite being advertised as open. Wha...
T-Mobile T-Mobile 534 meter We have been here a few times and have had great experiences. Manager Carmen is very ...
Luxury For Less in Ponte Vedra Luxury For Less in Ponte Vedra 715 meter Amazing store! Fabulous Finds... I love that they also do home staging. Amy, Tammy an...
The UPS Store The UPS Store 727 meter The gentleman who helped me on the 6th was very friendly and helpful. I received a pl...
Sherwin-Williams Paint Store Sherwin-Williams Paint Store 868 meter Absolutely positively great staff. Wonderful tons of a color keys. Really really help...
The Ponte Vedra Soap Shoppe The Ponte Vedra Soap Shoppe 990 meter I have been a loyal customer for 16 years. I absolutely love the oils. I also enjoy...
ABC Fine Wine & Spirits ABC Fine Wine & Spirits 1 miles They are friendly & literally have ANYTHING you may want fr rare to normal wines. Bes...
Lemon Twist Lemon Twist 1 miles
Pineapple Post Pineapple Post 1 miles Awesome place to shop. Not only do they have great merchandise and great gift ideas t...
CVS Photo CVS Photo 1 miles
GATE Gas Station GATE Gas Station 2 miles Great gas station with a very large selection of food items inside.
Reviews
No star review, a negative star review if I could. Nothing but attitude from an employee who wouldn't even look up as I was standing in front of him at the counter, he clearly didn't want to acknowledge me, and when he did, I stated what was needed, his response was we don't have it. When I found what I was looking for I showed him, his response was that I said I was looking for something else (not true), so I just walked away. I asked to speak to the manager, told what happened, but I will not be back to that store ever again. It wasn't even so much about what he said so much as the attitude.
8 years ago (10-11-2017)
Mylissa in the paint department is so knowledgeable. Wish I had employees like her..
8 years ago (03-01-2018)
It's always a great experience to go into a Proctor Ace and people are always very friendly and knowledgeable. Thank you Proctor Ace Hardware for putting your customers first
8 years ago (05-12-2017)
Great service. Had everything we needed.
8 years ago (04-01-2018)
Nice store, plenty of salespeople and lots of unique items. Obviously, they've been in business forever and know what they are doing. BUT, I just had a strange experience in their PVB store. Went in to buy a door lock and and have it re-keyed. I'll make this a short rant, but it really was a very odd experience. I picked out a lock in the store. Then I went to the guy at the key counter and he said they could do it, but not him. Then another guy strolled up and said "he'd give it a try", since "Gary" wasn't available. Finally, Gary came to the counter, took the lock to another part of the store and I assume was re-keying it. Anyway, it took easily 20 minutes, probably 30 minutes from that point, with no explanation of why it was taking so long or whether my key was the problem, etc. I started strolling other aisles AFTER 20+ minutes as I was getting bored waiting and small-talking with the sales guy at the counter. I returned to the key counter, and a 4th employee asked me if he could help, I told him I was waiting for a lock to be keyed, he pointed to the counter and asked "is that it?"....it WAS. The original salesperson was just standing behind the counter and never said a word to me. Finally, I grabbed the box the lock was in, and there was a ticket for a $12 labor charge. No explanation at all. Gary was nowhere in site. The original sales guy offered nothing verbally. In fact, he acted like I should have known my lock was ready, when he knew full well that I had been waiting in the store a long time. This all occurred from when I entered the store just after 5 pm Sunday to almost closing time at 6 pm. Again, I like the store and I'll go back, but just weird customer service, if you ask me. I won't be buying any more door locks there, that's for sure.
8 years ago (24-07-2017)
Comment on this business

to add Proctor Ace Hardware map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy