Professional Automotive

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About

Automotive Maintenence & Repairs

Impressum

It is the mission of Professional Automotive to always put our client’s best interests first.
We’ll always provide essential information for our clients to make the right decisions.

Address: 19 Mechanic St, Marlborough, MA 01752, USA

Phone: (508) 485-8633

Website

moc.evitomotualanoisseforp@oniramr

State: Massachusetts

City: Marlborough

Zip Code: 01752

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I have been wanting to write this review for a while. I took my 2004 4Runner and my wife's RAV4 in and they were awesome. They know their stuff. The guys there are friendly, professional, courteous, nice, honest, etc. They gave me options. They gave me suggestions with reasons why and why not. Half the time the suggestions were the less expensive options as it was better for me as the client. They type of place that says "if it was my truck, I would do..." and they meant it. Do not hesitate to go there.

 8 years ago (26-10-2017)

My wife and I used to be regulars at Professional until she brought her Honda CRV there one day for a small issue, and they wrote her a $3000 estimate that included several issues we never mentioned. 

I tried to talk through each item on the estimate with the rep on the phone so I could understand why each was needed, and after a few questions, the gentleman I spoke with got defensive and told me if I didn't trust him, they didn't want my business, and to take my car somewhere else. (They also charged us to attach windshield wipers without mentioning the cost beforehand, we thought they were doing it as a favor.) 

When I picked up the car later that day, I gave them a chance to change their mind, but they still refused to work with us. 

Which is fine, I guess, because I wouldn't trust any company that tries to charge me vastly more than I was ready to pay for services I didn't ask for, then gets defensive when I ask them to explain it.

 8 years ago (03-01-2018)

This business stands behind their work!They are professional and courtesy, they call before they perform the work and get it done when they say they will have used the for 17 years always pleased with their work!

 8 years ago (14-10-2017)

Top notch auto repair facility! Rick, Paul and there employees are great to deal with when I bring my car for service. Probably the best looking automotive shop waiting room I've been in.  They have rental cars too which is convenient.  They don't try to sell unnecessary work either, just what my car seems to need.  I tell my family and friends to go there and it's nice to know they will be taken care of.

 8 years ago (18-04-2017)

Always well taken care of here.  Very professional and honest staff.  Once repaired my A/C for less than $5 as it only needed a fitting. 

 8 years ago (04-07-2017)

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