Sears Auto Center

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Welcome to your local Sears Auto Center in Marlborough, MA. We have all the essentials whether it’s automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 600 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com.
At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axles checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.

Address: 521 Donald Lynch Blvd, Marlborough, MA 01752, USA

Phone: (508) 357-6282

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State: Massachusetts

Zip Code: 01752

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Reviews

I give this place a zero horrible customer service employees have no idea what their doing brought my car here for new tires took it home had a whole mess of problems with it when my car was perfectly fine waited for hours no one but me total of 8 employees between cashier and the ones in the shop can't call those mechanics why so much wait walked around the back to see my car in the shop it was just there getting nothing done to it 3 employees vaping right inside the shop talking laughing while I'm sitting there looking at them where are the managers if they have any this place is a joke don't go here save ur self a head ache and ur money read the reviews I seriously think this place should go out of buisnes they should all loose there job with they don't do 😳

 8 years ago (16-11-2017)

Went in to get a simple rim change told me it would take 30min to an hour. Took them 4 hours to get it done. They just kept making excuses and the Manger had to keep going in to check multiple times telling me they thought I wanted new tires or that I need this new part or this fixed to waiting on fixing my rim, they tried to make me wait till I wanted to buy something else.

 8 years ago (21-08-2017)

I have had just about the worst Customer experience ever from the Sear Auto Center in Marlboro. My family was preparing to take a vacation and wanted to purchase a roof cargo carrier. After some internet research I found that Sears stocked the item. We went in to purchase the carrier and in discussion with the associate that completed the transaction we confirmed 1) all the necessary parts were enclosed 2) refund would be no issue with return if it did not fit. When We arrived home Home and started the installation we found that all parts were in fact not included. I went back to the store to return the cargo carrier, "same associate" now says only the manager is authorized to process returns and he does not work Monday and Friday. Okay I have a 3 day target not to process this return. Back again on Tuesday - no luck manager not there, Wednesday manager not there again!. However, this time the associate miraculously is now able to process the return... confusing... At this time he advises of a $30 restocking fee. Crazy. Feel like I got beat. Poor service, poor product and out hrs of my time and $30...

 8 years ago (03-05-2017)

I have been there multple times. The employees are knowledgeable and do their best- car diagnosis isn't really an exact science all the time.

 8 years ago (11-07-2017)

I had a tire blow out on the highway and went to Sears tire center in Marlborough to get 4 new tires, I drove in on my spare. 2 weeks later I was washing my car and noticed the spare was mushy. I went to put air in it and it would not hold air. I looked at the valve stem and noticed there was no needle in the valve. I went back to Sears in Marlborough an told the rep my story, the rep was very polite and helpful, he even explained to me how a valve stem works...um thanks but I know it's supposed to hold air in the tire. he gets the manager to come take a look who explains to me that people get really mad when this happens.. You mean to tell me this happens ALL THE TIME! Come on Sears, get your Sh%$ together! If I got a flat on a dark road in the middle of no where, I'd have no spare. Do you have any idea how dangerous this is??? I am very disappointed at the cavalier  attitude of the Sears personnel for putting my life in danger. if your techs forget this step often I suggest you use a check list or some other tool to help them remember.

 9 years ago (13-08-2016)

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