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Providence Infectious Disease Consultants West - Portland

  1. Cedar Mill
  2. Cedar Mill Hospital

Reviews, get directions and contact details for Providence Infectious Disease Consultants West - Portland

Address: 9155 SW Barnes Rd #638, Portland, OR 97225, USA
Phone: (503) 216-7000
State: Oregon
Zip Code: 97225


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Reviews
Apparently this clinic hasn’t read Providence’s mission or core values? It seems to me that they just aren’t true! It’s easy to advertise that their mission is to help the poor & treat all people with dignity, but do they actually follow that principle? I’m wondering if the patients who put good reviews for this clinic have private insurance? I have been suffering from Clostridium Difficile since May 2016. It is now November 2017 & I am still taking Vancomycin, from what I’ve read about this medication the long term effects from prolonged use are not good. However, I don’t have any choice but to keep taking it because I’m on Medicaid & the doctor I was assigned by this clinic (Dr. Paul Sehdeve) won’t even allow me to have a follow up appointment. The staff said they would check with him to see if he’d ok a follow up & they told me he wouldn’t. During my second appointment with Dr. Sehdeve he opened my chart & said “AND you’re on Medicaid?” He then asked “do you have $900.? because that’s what a fecal transplant costs.” That tells me all I need to know about how he prioritizes what patients deserve good & prompt treatment & which do not. I am completely confused & have questions I would like answered but I’m not even allowed that because Dr. Sehdeve wont allow a follow up. I have used every resource I can think of to try to educate myself about C. Diff & to try to help myself, however, it is very involved so I’m left just suffering, confused & I don’t know what’s going to even happen to me because I’m not allowed to even talk to the doctor. On one occasion where I was having excruciating abdominal pain I called & spoke with the doctor on call. Dr. Marfori was on call & when she called me back she made me feel even more unworthy of medical treatment by saying “you have called the clinic so many times.” I wonder what she would do if she had C. Diff, wasn’t a doctor, was in extreme pain & couldn’t get anyone to even listen or answer any questions? I got so frustrated that I called & spoke with an administrator of the clinic (her name is Venice) she told me the insurance denied the FMT treatment that I need & the manufacturer denied it, also. She told me what I wanted to hear (I believe to just get me off the phone) & told me she’d contact the manufacturer of the treatment & would call me back either way to let me know what she learned. She not only never called me back, she won’t even take my calls. Now I have a new PCP who tells me the FMT was never denied. However, Venice & a medical assistant told me it was denied & the dates it was denied. That just leaves me suffering, confused, & not knowing who or what to believe. Because I’m on Medicaid, it seems to me, judging by how I’ve been treated by this clinic...I don’t even have the basic rights as a patient to ask questions & get answers? They have all the power because now I have to get another referral, wait months to get into another infectious disease doctor & hope that they will at least answer my questions & be willing to let me follow up with the doctor. This will mean I won’t be able to get the medication & if I still do have C. Diff I may die this time around. But, being told not to call anymore & the fact that not even the administrator of the clinic will return my calls has sent the message loud & clear that I don’t deserve even basic patient rights or ethical treatment. Then, I’m told by Medicaid that it’s not because I’m on Medicaid that I’m being treated this poorly. Well, what they don’t know is...before I ended up completely disabled, I worked as an oral surgery assistant for a surgeon who is a Providence doctor. He didn’t accept Medicaid patients because of all the paper work involved & because he wouldn’t make as much money off of treating Medicaid patients. I never dreamed I’d end up in this position, myself. I didn’t think it was right to treat people that way, even before I ended up on Medicaid. I guess it’s easy to judge someone as being a “difficult patient” or just not treat them if they are on Medicaid because what can the patient do about it?
9 years ago (27-11-2017)
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