Providence YMCA/Ball Family Center

Reviews, get directions and contact details for Providence YMCA/Ball Family Center

Mission

The YMCA of Greater Kansas City, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental and physical well-being.

Products

The Providence YMCA/Ball Family Center has facilities and programs to meet a variety of interests. Cardio and strength training equipment, a zero entry indoor pool with lap lanes, interactive water toys and water slides, an outside spray park, gymnasium, several exercise studios, youth programs, youth sports programs, family activities and Active Older Adults activities.

Address: 8601 Parallel Pkwy, Kansas City, KS 66112, USA

Phone: (913) 378-9622

Website

gro.acmyyticsasnak@ecnedivorp

State: Kansas

City: Kansas City

Zip Code: 66112

Opening Hours

Monday: 5:00 AM – 9:00 PM
Tuesday: 5:00 AM – 9:00 PM
Wednesday: 5:00 AM – 9:00 PM
Thursday: 5:00 AM – 9:00 PM
Friday: 5:00 AM – 8:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info

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Reviews

The WORST customer service. After completing my online sign-up, they called me to come in to finish the registration. I went in and waited while the associate talked with his girlfriend about his plans for the night on the phone - though he acknowledged me - and, after about 5 minutes, he said their internet was out so couldn't help me. When I went back the next evening, the associate was very rude, immature, had a hickey on her neck and was flirting with the other associates who were also commenting on her hickey. She didn't say two words to me while she made my cards because of her interactions with the other employees and then just handed me my cards. I'd never been there before, didn't tell me how things work, where anything was - so I asked, thinking she'd show me. Instead, she grudgingly pointed and said the equipment is that way, the pool is that way, the child care is that way.  I don't even want to go back and use my membership. Oh yes, I need to mention there's a "safe zone"  for children sign outside the front door. That's where someone affiliated with the Y was yelling and cursing at someone on his phone sitting in his car about something when my child and I went in. I could hear him from at least 20 feet away. I found out he was associated with the Y when he came in hollering at the associate making my ID cards and commenting on her hickey. I understand those positions don't pay the best, but some decency, respect and at least a small bit of professionalism would be appreciated. I am also afraid to take my child with me if I do go workout and not waste my monthly membership fee due to the other reviews.

 8 years ago (06-12-2017)

The customer service is bad. I grew up going to this YMCA and recently came in from Chicago to workout a couple of days while I am visiting home. When I walked in to see about the YMCA's nationwide 3 day pass promotion, the front desk clerk, Vivian, first asked for my age and ID. I complied and gave her everything she asked for. Then she tried to charge me $15. As I reached for my wallet to pay, I asked her for the second time, if they had the 3 day pass available at this YMCA. She responded and I quote, "We do have the 3 day pass available but not for you. It's only for people serious about joining the YMCA." I put my money back in my pocket, went to ANYTIME FITNESS in Johnson County, and they gave me 5 free passes even though they know I don't live in Kansas. I grew up going to the Providence YMCA since I was 14 years old. I don't know if I'll ever go back.

 8 years ago (21-11-2017)

Child watch is awful - do not bring your kids there. Staff is rude and bitter and uneducated about child care, and quite obviously have no desire to work with kids. Many broken treadmills. Group classes are great - you WILL get in shape, if you go to a class take your kids with you to the side of class or find another family center to go to.

 8 years ago (17-11-2017)

So nice and kind didn't know how to swim and they helped out a llt. U guys rock so nice and safe keep doing what u guys do😁😁😁😁💗💗💗😘😘😘

 8 years ago (14-10-2017)

They are very rude. They seem like they don’t care about you, let’s dogs and animals run wild. They are very racist to others. Poor service, needs new workers as soon as possible.

 8 years ago (27-10-2017)

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