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Reviews, get directions and contact details for Public Service Credit Union

About

Public Service Credit Union (PSCU) offers financial products and services including checking accounts, credit cards, auto loans, mortgages, and more!

Story

PSCU is a not-for-profit, state-chartered, member-owned financial cooperative. PSCU members are credit union owners, empowered with the ability to elect the volunteer Board of Directors, and to determine how their credit union is operated. Credit union earnings are returned to members in the form of higher savings rates and lower loan rates.

PSCU has been safe, secure, and insured since 1938, and today has over $1.8 billion in assets and more than 190,000 members. A full-service financial institution, PSCU offers an array of financial products and services including savings and checking accounts, loans, mortgages, mobile banking, online bill payment, and more.

PSCU members can access their accounts and conduct transactions at the credit union’s 28 branches, as well as at over 200 CO-OP Shared Branches in Colorado. Also, through the credit union’s partnership with the CO-OP ATM network, members have surcharge-free access to 30,000 ATMs throughout the country.

Address: 4750 Granby Cir, Colorado Springs, CO 80919, USA
Phone: (800) 437-7328
State: Colorado
City: Colorado Springs
Zip Code: 80919


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
You will never speak with a representative unless you go into the branch. This place is to banks what Comcast is to cable. Actually I'm pretty sure I waited on hold less for Comcast. I didn't think keeping track of a simple bank account is as hard as they made it seem. They never screwed me over on any crazy fees, or called my mom names or anything. The staff was friendly enough when you walk in, but over the phone it just seemed as though the simplest procedure was beyond their ability. It just became too frustrating. You shouldn't hate every interaction with the people that just hold your money. I couldn't imagine if I had a loan, or a complicated account.
7 years ago (12-01-2018)
I was with Bellco for a few years before I switched to PSCU a few years ago. Bellco did away with shared branching inside the branches and I have other accounts I need to access when I see a teller. The staff have always been delightful to deal with, even when I come in with a pile of transactions to move money around, make deposits, get cashiers checks. I always feel welcome and happy to go to the bank whether I’ve got $20 to deal with or thousands.
8 years ago (01-01-2018)
I have banked with PSCU for 17 years now and have had several loans with them over that time. I have always found the employees to be courteous and helpful and the online banking tools to be quick and efficient.
8 years ago (29-12-2017)
Love this place. I don't go in very often because I don't need to but when I do, Jen always remembers me, it's awesome and I love everyone there and everything there.
8 years ago (15-08-2017)
Service is sppedy and efficient. Pleasant atmosphere and employees are knowledgeable, helpful, fast and very nice.
8 years ago (23-10-2017)
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