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Reviews, get directions and contact details for Public Service Credit Union

About

Public Service Credit Union (PSCU) offers financial products and services including checking accounts, credit cards, auto loans, mortgages, and more!

Story

PSCU is a not-for-profit, state-chartered, member-owned financial cooperative. PSCU members are credit union owners, empowered with the ability to elect the volunteer Board of Directors, and to determine how their credit union is operated. Credit union earnings are returned to members in the form of higher savings rates and lower loan rates.

PSCU has been safe, secure, and insured since 1938, and today has over $1.8 billion in assets and more than 190,000 members. A full-service financial institution, PSCU offers an array of financial products and services including savings and checking accounts, loans, mortgages, mobile banking, online bill payment, and more.

PSCU members can access their accounts and conduct transactions at the credit union’s 28 branches, as well as at over 200 CO-OP Shared Branches in Colorado. Also, through the credit union’s partnership with the CO-OP ATM network, members have surcharge-free access to 30,000 ATMs throughout the country.

Address: 2529 N Lincoln Ave, Loveland, CO 80538, USA
Phone: (970) 416-5000
State: Colorado
Zip Code: 80538


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Reviews
Horrible bank. After years of an active account I've come to find out they have taken 2 dollars out of my account everytime I use an atm that isn't theirs. Were talking taking 2 on top of the 3 the atm charged on 20 dollars, that's 25% Fee to use my own money. Take yours elsewhere, they could care less about you.
8 years ago (16-05-2017)
Be warned, PSCU will deactivate your debit card if you're late on a loan payment. I'll admit up front that I failed to make my first HELOC payment on time, thinking that it would be automatically deducted from my savings. I am responsible for making sure that was done properly. Now that we have that out of the way, let's talk about how poorly the situation was handled by PSCU. I received a phone call from a bank employee asking me to call her back. Nothing in the message indicated urgency or even the nature of the call. I called back and got voicemail. The employee called a day later and again left a vague message to call back. I was on a business trip and as far as I knew the question could be handled on my return. When I got home there was a letter in my mailbox indicating that I was delinquent on my payment. I went straight home and followed the instructions on the letter immediately. The letter told me to submit a payment via the online bill pay, which I did. Later that day I discovered that my debit card wasn't working. When I called the bank to investigate they told me my card was deactivated due to a past due balance. When I told them I'd submitted the payment already, they told me I had to wait until the payment posted to the loan account (3 days later). Moral of the story is that PSCU will take extreme action with little warning or coordination. My account has been, with this one exception, in good standing for 4 years. I am now changing to a different bank so that PSCU can never hold my funds hostage again.
8 years ago (03-05-2017)
Great bank! Got my coins traded in. Got my account set up. Super nice and helpful staff.
8 years ago (03-03-2017)
I've had money come up missing from my savings account saying "Deposited into Shared Account", asked about it, and they told me I never put anything into my savings... really, because for some reason I'm missing about $400 that I stuck in there about a year ago now, and y'all still pretend it never existed. So, as far as I'm concerned, my rating will never exceed a one star, nor will I ever put anything into my savings account with this place ever again.
9 years ago (12-07-2016)
I think it is a great credit union. The personal there is nice and friendly and give great service to you.
9 years ago (20-06-2016)
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