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Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 21321 Vanowen St, Canoga Park, CA 91303, USA
Phone: (747) 444-0736
State: California
Zip Code: 91303


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
This place is amazing. I was in a huge rush to get my precious things into storage before my dogs vet appointment, as I was flying out of town the following morning. Both Rich and Sonia are an exceptional team- both accommodating and incredibly friendly. Rich wet out of his way to help me, which he didn't have to do. I am eternally grateful for both of them for making my experience so swift and enjoyable. Highly recommended !
7 years ago (19-01-2018)
Sonia and rich, are amazing. There very helpful and nice. Best public storage, ever. Thanks for everything . I highly recommend it
7 years ago (27-01-2018)
Do not rent here unless you want a 10% rate increase every 6 months. Storage rate went from $113/ month to $127/month after 6 months. Was told it will go up again in another 6 months. That will be almost a $30 increase in one year. Office staff is very nice. Doesn't make up for corporate greed. Regional manager Jonathan was an argumentative jerk on the phone, saying "everyone wants to pay less but prices go up." I do not want to pay less I just want to pay the same rate I was given.
7 years ago (07-12-2017)
Rich and Sonia were absolutely amazing. Super friendly and extremely helpful. I would recommend this facility to anyone.
8 years ago (21-10-2017)
I’m writing this review for the HORRIBLE CUSTOMER SERVICE I receive here every time I have any INTERACTION with the DISTRICT MANAGER JONATHAN. This will be the 4th complaint I file in regards to Jonathans bad service , I have also contacted Jeffrey before in regards to Jonathan bad attitude towards me . Jeffrey is wonderful might I add very pleaseant this speak to and very respectful something JONATHAN lacks ( respect towards others ). Today I wanted to access my unit called customer service , I was told I should have no issue all I needed was to have the Property Manager call her DM due to an issue with a lock . She contacted her Dm which is JONATHAN to inform him of my issue and I needed to access my unit immediately because I needed important documents for court on the following day , she also informed him I had driven to hours to pick up these documents which I had previously stated to her . She also informed him I would be calling him following her phone call which I did only to not get a answer. I know JONATHAN did that purposely which I find very childish and unprofessional, is this how you represent “The Public Storage “ brand . I will again have to contact Jeffrey and Monna because of Jonathan childish ways . I would like to also take the time to praise Sonia the property manager she is always very helpful. I know what happened today was out of her control but she did her very best to try to fix the issue . .
7 years ago (07-12-2017)
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