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Reviews, get directions and contact details for Public Storage

Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 1643 Arcadian Ave, Waukesha, WI 53186, USA
Phone: (262) 955-8634
State: Wisconsin
City: Waukesha
Zip Code: 53186


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
I go in to pay the bill 30 mins before the p lace is scheduled to close and no one is there. This happens a lot when it's the first of the month, and the next day you get a late fee. The reasoning I was told us "staff has to do a walk of the grounds before leaving." If this is so, change the hours on the sign to prevent this and give their staff time to do the walk with out closing early. Other than that it's a good place. Probably 4 stars
7 years ago (04-03-2018)
Lamar was always great and I'm sure everyone misses him as much as I do. I met Sondra later on and she was always great and helpful as well! I was there for a year and besides the rent raising 10$ during that time, I had absolutely no other issues. I will definitely use them again in the future.
7 years ago (30-11-2017)
I just wanted to say that Sondra was great she was a pleasure to meet and was very knowledgeable and very helpful I would recommend public storage thank you
7 years ago (07-04-2018)
Donna did a fantastic job! Great help! A++
7 years ago (27-03-2018)
Scam Alert! There are multiple reasons why I would never use this location again, but I will start with what I consider a bait and switch tactic. They lure you in with a first-time discounted rate. However, do not expect this rate to hold longer than six months. Around the five month mark the rate was raised $20 per month. This is for a bug infested, leaking storage unit, and an online account that does not properly show the rental unit so online payment is not possible. Do not expect any help from the site manager. Their response to everything is that they can't do anything because all directives come from corporate. I would have gone somewhere else but I already had movers scheduled and did not have time to make other arrangements. I have put up with the concrete being torn up in front of my unit so I could not access it, to waiting almost an hour to have my account set up because the manager did not understand how to work the computer system. I will be moving out of both of my storage units to a nicer facility with the same rates.
8 years ago (09-10-2017)
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