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Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 5440 Midlothian Turnpike, Richmond, VA 23225, USA
Phone: (804) 554-3678
State: Virginia
City: Richmond
Zip Code: 23225


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
Staff is extremely friendly and does attempt to assist. My concerns are more administrative. I began renting on February 28th with the supposed $1.00 first month with of course the $24.00 administrative fee. Once I arrived, it became $57.00; $11.00 to over insure my belongings and purchase their lock for $21.00(said I could not provide my own lock which I had just purchased for half their amount). Two to three days later I was contacted about when I was paying March rent. I had assumed that is actually what I was paying on the last day of February when I rented!!!!! I am not sure they understand accounting. They tried to explain that March was prorated, but could not explain the break down at first. Though it does appear there has been some prorating on the rent, the insurance premium was not.
7 years ago (05-03-2018)
Faith was a pleasant experience today. She was very professional and patient with me as I kept changing my mind on units. I enjoyed my showing today! Thank you again Faith
7 years ago (21-01-2018)
Faith was very nice and knowledgeable about the storafe space and made me feel comfortable and safe about storing my valuables here
7 years ago (07-04-2018)
Very nice, convenient and the staff is great. Zenia always greets you with a smile and professionalism.
7 years ago (18-03-2018)
Faith was fantastic! She made this process so simple and was an absolute delight!
7 years ago (03-03-2018)
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