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Pupazzo Dog Grooming Xprss & Pet Supplies

  1. Eastside
  2. Long Beach Pet Store

Reviews, get directions and contact details for Pupazzo Dog Grooming Xprss & Pet Supplies

Pupazzo Dog Grooming Xprss & Pet Supplies

About

Pupazzo Grooming Xprss; Is dedicated to your satisfaction. Our goal is to give you and your pet what YOU want. Because your Lovely Pet & You deserves MORE

Story

We are a Full Service Pet grooming Salon and We love Pets.

Address: 2080 E Pacific Coast Hwy, Long Beach, CA 90804, USA
Phone: (562) 438-1008
moc.ssrpxgnimoorgodozzapup@ecivres
State: California
Zip Code: 90804


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Reviews
So take my dog here a couple times before and I always felt that it was overpriced. He would charge me $68 for a small 5 pound Yorkie just for a wash cut and nail trim. I also noticed they don't have any prices posted on the wall or on the website. But it's close by and convenient for me. I happened to be shopping next door and I decided to see if there was a cheaper option maybe I just was asking for. So I asked the gentleman at the register I think he's a manager or perhaps the owner, how much just for a hair and nail trim. He told me $28 but it could be higher if my dog has fleas or heavy matting. I was happy to hear the much lower price and we even joked that maybe my dog had just one Fleet but it wasn't a big problem. On the way out he asked me to fill out a form for new customers and I can explain to him that I had been there before and he looked at my phone number and found my dogs file. Well when I went to pick my dog up he charged my card me$68 without telling me that increase. I was upset explain to him that we agreed on $28 and he repeated over and over this is what I charge you last time this this is what you paid last time. There was lots of customers there I didn't want to cause a scene and I'm not one to jihn and complain so I left and decided to call him. But I called him on the phone and explain that I wanted to refund for the difference he repeatedly said that this is what I charge you last time and you didn't complain about it then. Explain them that even back then I thought it was overpriced and that we'd agreed on $28. That's when he said that he could give me the "discounted" price of $48. At this point I was extremely frustrated and decided just to cut my losses and get the refund for the$20. But it isn't in there when I went back to get the to get the refund I mistakenly again just handed in my credit card and didn't ask him how much is putting back and he just give me back $9. I asked about the other 11 and again he lied and said this is what we agreed upon. Extremely shady and unprofessional just to say the least I would never ever take my dog here again. Not to mention the place is extremely dirty and dusty and not well kept it all.
8 years ago (05-05-2017)
The staff is friendly and they do an excellent job with grooming my dog.
8 years ago (25-12-2017)
Love the staff & they pamper your dogs
8 years ago (24-11-2017)
AWFUL! my dog was badly hurt he needed 6 STICHES ! THIS IS OUTRAGEOUS! if you love your dog then DON'T come here !
9 years ago (28-01-2017)
We Love Pupazzo Dog Grooming! They pick up our dogs, are super nice, and well priced. Are dogs are always happy to see them and they come back happy to be so clean! Pupazzo will also apply flea treatments and meet other special requests made. It is not just a business to them. The staff at Pupazzo's really care for our dogs. Enjoy!
12 years ago (08-09-2013)
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