Quality Inn & Suites

Reviews, get directions and contact details for Quality Inn & Suites

Address: 1052 Claussen Rd, Augusta, GA 30907, USA

Phone: (706) 737-5550

Website

State: Georgia

Zip Code: 30907

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Go elsewhere!!! Cleanliness and customer service does NOT exist. 1st room was filthy and on their block list, but yet put us in it. Would NOT even bring us the keys for our new room. It was better assembled and cleaner but stocked with only 1 bathtowel and made us get our 2nd set, since there were 2 of us. Go figure and 
GO ELSEWHERE

 7 years ago (07-02-2018)

Hey everyone who would like to stay at this SHACK!! Because that is what it is, It was 20mins.be for they checked me in only two people at desk to be checked in. The room,bathroom handle on sink fell off, out let in walls not working, no smoke detectors it was sitting on the desk, TV.hanging on wall could not adjust, wouldn't go back their.

 7 years ago (11-02-2018)

If you are asking yourself how bad can this hotel be, then let me tell you that it can be enough to pay $30 extra and stay in another hotel down the road.

The sheets wasn't changed when I have arrived. There were literally sand/dirt and hair on the sheets. The sheet was also looked like intentionally wrinkled.

Cover sheet had blood stains which is probably never washed. 

The receptionist's first word to welcome me to the hotel was "what duh yah want". She looked like I just woke her up from her 12 hour drug passout. 

The floors are never vacuumed. Maids do not even carry vacuums in their carts like other hotels.

There were huge dead bugs on the floor. I am glad that I didn't see the alive ones. The smell of the room was terrible. I had to keep the window open when I leave the room in the morning and carry out my luggage every day.

Don't fall for the hot breakfast. Waffle machine was either non-functional or they didn't want customers to use it so that they don't have to clean it. Scrambled egg doesn't even taste like an egg. Both eggs and sausage links tasted like a plastic. I had to go to waffle house down the road.

The building itself could be manageable if it is kept clean. They need professional and trained staff otherwise this place will continue to be infested by bugs.

 7 years ago (23-12-2017)

Staff was great and room was very comfortable

 7 years ago (12-02-2018)

Bed very comfy.  Room clean and smelled nice.  Fridge, microwave, two burner cook top.  Very comfortable room.  Good value for the buck.

 7 years ago (20-09-2017)

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