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Sheraton Augusta Hotel

  1. Georgia
  2. North Augusta Lodging

Reviews, get directions and contact details for Sheraton Augusta Hotel

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1069 Stevens Creek RoadAugusta, Georgia 30907706-396-1000 phone706-396-1001 faxhttp://v-brochure.hvmassetlibrary.com/SHE/GA/30907http://augusta.sheratonemenus.com/index.asp

Address: 1069 Stevens Creek Rd, Augusta, GA 30907, USA
Phone: (706) 396-1000
moc.atsuguanotarehs@secivrestseug
State: Georgia
Zip Code: 30907


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Reviews
Friendly staff! Room is a little small but very clean. Our family loved the cleanliness of the bathroom as well! Pools and hot tub are nice and the gym is actually one you would want to use in a hotel. We will definitely be back after this weekend especially after the customer service we have received!
7 years ago (26-08-2017)
Disappointed with the room's condition there 3 places with torn/worn carpet and needed a thorough cleaning. Made the front desk aware and they offered a sincere apology. Delivered a Cheese, cracker & dessert plate with a chilled bottle of wine to the room.
7 years ago (18-10-2017)
BEWARE!! I called to make reservations and was told check in was at 12, after arriving at the hotel at 12 i was told check in was not till 3pm. I have a family of 7 with twin newborns we had to evacuate from hurricane Irma. Sitting in the car and waiting for three hours was rather stressful. The rooms were fine and met our needs. Upon leaving I got the bill which was higher than what i was quoted over the phone. To make matters worse after checking out my account was was charged a rondom $206 dollars on top of the two rooms I stayed in because the hotel said not more that 4 people can stay in one room. I have called the hotel no less than 9 times left messages with the manager and the assistant manager and have still not heard back. Obviously I will have to go to my bank and dispute the charge because at this hotel customer satisfaction is obviously not important. FIND A DIFFERENT HOTEL TO STAY IN. There is a Holiday in right next door!!
7 years ago (15-09-2017)
The room was clean and very nice. Stayed on the concierge floor. Enjoyed my stay
7 years ago (21-10-2017)
Comfortable room. Better hotel in Augusta. Bar wasn't great.
7 years ago (24-09-2017)
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