Quality Scrub Car Wash

Reviews, get directions and contact details for Quality Scrub Car Wash

Address: 30 Frank Blvd, Akron, OH 44313, USA

Phone: (330) 864-4704

State: Ohio

City: Akron

Zip Code: 44313

Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

Joel, I am still waiting for you to call me from the ACCIDENT REPORT filled out at your State Road Cuyahoga Falls, OH location.  Your customer service skills are to this point non-existent.  $700 DAMAGE to my vehicle witnessed by 6 of your employees and you are counting on this to just go away with (2) FREE WASHES and a location Mgr's: 
"I'm sorry!"
HOW ABOUT using the report that was completed and reaching out to a lifelong customer that has used your facility over 100+ times.  Ghent Rd. + Frank Blvd. and State Rd. since 1988 for (6) vehicles.
Thanks,  
Steve

      
      
      
 7 years ago (11-04-2018)

Great car wash.. They need to fix there vacuums cause they do not do nothing those are poor

 7 years ago (14-04-2018)

I’ve been going to this car wash for years. It’s close to home and right by my job. I bought a new car in November and decided to buy the unlimited package for $34.99 a month. Month 1 was great, then I pull in one day and am told my package has expired but they have my card on file that I used to set up the membership with and made no attempt to take the monthly charge from my account. Ok, no problem. I give them my card again and pay for the month. Next month and every month since, it’s been the same issue. Every month I have to physically pay the monthly charge once it expires. Last month, my boyfriend took my car and was told the same thing. Him not knowing how the membership works, was told by one of the attendants that he could pay cash. My boyfriend gives him $35 in cash and is told our membership is paid up for the month. A few days later, we try to get the car washed and guess what? We’re told were expired. After days go by with no follow up call from the manager, we go up there again and he finally rectified the situation. Great. Until last weekend when I went to get a car wash and the car wash attendant sends me through and the car  wash isn’t on. I circle back around ask him “what happened?” His response was “I don’t know! I wasn’t in the car wash”. Seriously? SO UNPROFESSIONAL. As if I haven’t learned my lesson, I go back today and get a car wash and am in desperate need of a vacuum. I pull up and there’s another lady trying to use the vacuum. Not a single one was working. I go to the front and tell one of the guys drying the cars and he says “ok well if we get a break we’ll send someone over to check it out”. Honestly, the customer service is AWFUL. I pull to the back and tell them the same thing. He says he’ll send someone out. I wait 10 mins. No one comes out so I left. It’s ridiculous that I now have to pay another car wash to vacuum my car when I pay a monthly fee at this car wash. Very disappointed!!!!!

 7 years ago (03-03-2018)

Does a pretty good wash, especially nice to have a monthly unlimited wash

 7 years ago (29-01-2018)

Long line but they were moving fast

 7 years ago (14-01-2018)

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Quality Scrub Car Wash

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