Rainbow Shops

Reviews, get directions and contact details for Rainbow Shops

Address: 5330 Mt View Rd, Antioch, TN 37013, USA

Phone: (615) 731-6400

Website

State: Tennessee

City: Nashville

Zip Code: 37013

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Terrible customer service, this store definitely needs to have training. When I checked out the girl at the counter was so rude it was unbelievable. I will not b back to this store!!!

 7 years ago (28-03-2018)

Very sweet employee's that work their. All kinds of cute cute clothes , for many different occasions. Also I love their girls and baby girls  clothing line. There not too expensive either. Rainbow reminds me of what deb use to be .

 8 years ago (19-11-2017)

If I could rate a zero I would. Today I had the absolute worst experience and I will not be returning to Rainbow stores until they can get better staffing who have a sense of how to properly run a store. 

I have been shopping here for years mainly because of convenience. It’s a one stop shop for me an my kiddos. Today I stopped by on my lunch break to grab a shirt (I made a mess on the one I was wearing) and also to get an outfit for an event this weekend. Here lately the employees seem to have the worst attitudes when you ask for assistance. I experienced that when asking for help getting a shirt that was really high up on the wall. 

After that and shopping for about 40 minutes I proceeded to check out with about $80 worth of merchandise (not much but it’s still money). The cashier rings up all my items and I pull out my card she then tells me their credit card machine is down and they can only accept cash. If that wasn’t embarrassing enough with a line full of people behind me , she proceeds to yell it out to the entire store that they can only accept cash. Poof! Just like that no more line.

 The level of unprofessionalism was just baffling. The greeter of course makes sure to tell us to have an awesome day on our way out after we waisted our time for nothing. This wouldn’t have been so frustrating if I wasn’t in need of the shirt at that moment and hadn’t waisted my entire lunch break only to leave with nothing.  

 I guess I’ll just start going to Smyrna for my shopping because it just seems like everything in Antioch is just becoming more and more unprofessional. Smh

 8 years ago (07-12-2017)

This store is sooo dirty. How do u move into a new space and dont clean it?!? So gross. I dont support businesses that only want money out of their customers and dont care enough to put in the effort to offer them a nice and clean shopping experience. Staff needs training in professional customer service.

 7 years ago (15-02-2018)

The worst return policy I have ever seen. I took back a dress and a shirt that I had purchased and this is my experience. When I entered the store with my bag, the lady at the door asked me if I had a return and I replied yes. She then loudly radio to the cashiers in the back that  a return was coming. I was like -  what in the world is this. So when I got to the register the cashier hands me this form to fill out that asked for all my personal information. It looked like a miniature application. I said what is this and why? I have my receipt and I just purchase these clothes less than 24 hours ago. The cashier nicely replied this is our policy. I told her it sucked and I would not be back in a store that makes me feels as if I am a criminal. I could understand "MAYBE" if I did not have my receipt - but I had it.

 8 years ago (17-04-2017)

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