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Ramada Elizabethtown

  1. Kentucky
  2. Kentucky Lodging

Reviews, get directions and contact details for Ramada Elizabethtown

Story

Welcome to Ramada Elizabethtown, KY. To make your stay more enjoyable we offer breakfast, gym, free internet, pool and truck/bus car . At Ramada you do your thing. Leave the rest to us.

Address: 205 Commerce Dr, Elizabethtown, KY 42701, USA
Phone: (270) 769-9683
State: Kentucky
Zip Code: 42701


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Reviews
CHECK YOUR ROOM before you unpack! My wife and I stayed here 2 nights ago (1/14-15/17) for an overnight getaway. We arrived later than expected, but upon arrival the hotel lobby appeared clean and nicely decorated. Check-in w/ Larry was fast, polite and without problem and assigned to room 320. After we got settled we seen a small (baby) cockroach on our bedside table; I killed it and tried to remain optimistic. A short time later we seen a much larger one on the lavatory counter. I went to get my phone to take a photo, but he scurried away. However another slightly smaller one appeared, so I got a video of him. At this point we decided to check out and request a refund. We got our belongings and headed down stairs. Scott was working the desk and was very understanding, willing to process a full refund, but said in all the years he's been there he's never seen one (I showed him the video). He offered us another room (121, located just off the lobby) and allowed us to give it the white-glove inspection. We looked it up and down, inside drawers, behind tables and beds, and any place I could get my phone camera w/ BRIGHT flash and found no proof of uninvited roommates. It was about midnight by now and felt much better about this room. Despite the less than ideal start, the staff was polite, professional and made respectable effort to resolve the issue. We didn't get an opportunity to see the pool or hottub, the kitchen for breakfast or any other part of the hotel, but we were late waking up the next morning and asked for a late check out. The young lady working the desk offered us up to 5pm w/ no additional fees. I don't know if this is policy, or if shewas aware of our experience the night before, but I thought that was very nice. I would stay here again, but will definitely check the room very well before bringing my luggage in. A smile and helpful attitude from staff goes so far in making a horrible experience better. Huge thanks to all 3 staff we dealt with. Wish I had gotten the woman's name the next morning to give her props along w/ Larry and Scott.
9 years ago (18-01-2017)
Nice room to stay. Spa was not very warm.
8 years ago (20-02-2017)
Very clean. Got there early and they only had an upgraded room ready. So they upgraded me for free so I could go ahead and check in. Breakfast was a little cold. Not the end of the world.
9 years ago (09-01-2017)
Nice place. Nothing amazing but clean and comfortable
9 years ago (19-12-2016)
Clean comfy bedsno issues
8 years ago (17-03-2017)
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