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Reviews, get directions and contact details for Red Lion Hotel Pocatello

About

STAY COMFORTABLE IN POKY!1555 Pocatello Creek Road Pocatello, ID 83201 Tel: 208-233-2200 Fax: 208-234-4524 E-mail: [email protected]

Address: 1555 Pocatello Creek Rd, Pocatello, ID 83201, USA
Phone: (208) 233-2200
State: Idaho
Zip Code: 83201


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Reviews
Great hotel. Nice clean room comfortable bed lots of space. Microwave and fridge. Walls are a little thin could hear my neighbors pretty well but all in all would recommend. Breakfast could be better not worth the money.
7 years ago (03-10-2017)
Everything was very professional and incredibly clean. I participated in a craft show there and the staff was very helpful to each of the booth vendors. They also kept a water station full all day for both customers and vendors. The hotel is at a great location that is easy to find and very accessible.
7 years ago (17-10-2017)
The staff there was extremely accommodating and very helpful. Everyone was so kind. Excellent service! It's also a super classy hotel. Highly recommend.
7 years ago (24-10-2017)
Our stay at Red Lion Hotel Pocatello was great! The rooms were clean, quiet, comfortable, and roomy. The staff was very personable and helpful, despite a mixup about how many days we were staying. Breakfast was excellent. The hotel is very conveniently located near a highway exit for easy access to Pocatello and Chubbuck. I've stayed at this hotel before, and will definitely return next time business brings me this way.
7 years ago (22-10-2017)
Check in was normal. Fairly quick even. Traveling with a 5 year old grandson, so we had extra things with us to get to the room. Once inside and settling in for the night I went to wash my face and hands. That's where it began. The bathroom area was not in anyway clean. The tub/shower were nasty, the sink area had not been cleaned and minor as it sounds, the waste basket was full as well. Certainly not what you expect to find after arriving at your hotel room. The refrigerator also had not been checked. It was full of opened beverages. So, I grabbed the full waste basket and headed to the front desk to just ask for something to clean the bathroom with and an empty waste basket. Figured it would be easier to just do it myself considering the time of night that it was. They declined my request and said they would take care of it right away. Right away meant almost an hour. But, a very nice young lady came and was very apologetic and took care of the issues. Great! I was ready to shower and go to bed by then. Exiting the shower after finishing, I stepped into a flooded bathroom. Wonderful! What next? Using half of the towels provided, I mopped up the water that had pooled all over the floor. Finally, our day was done and tried to turn the air conditioner down while we slept and don't ya know, it wouldn't turn off, change temperature, turn fan off, nothing. Try calling the front desk again from the hotel room and no answer. Tried again and nothing. After the 3rd time with no luck I called from my cell phone and finally someone answered. Explained the reason for the call and was told that somebody would be there right away. Knowing what right away meant to them, I figured it would be a bit before somebody showed up. At almost 1:00am there was a knock on the door. Close to 2 hours after I contacted the front desk! The woman tried everything to fix the AC and like us, was unable to so, she just unplugged the unit.Great! Good night! All 3 of us were drenched in sweat when we woke up, because the AC had been unplugged earlier. Disaster from the minute we entered our room for the night. We will never go back to the Red Lion in Pocatello.
7 years ago (31-08-2017)
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