Red Robin Gourmet Burgers and Brews

Reviews, get directions and contact details for Red Robin Gourmet Burgers and Brews

"This is how memories happen. Craveable Gourmet Burgers served up with Bottomless Steak Fries® and endless smiles among family and friends. Your Red Robin meal lasts as long as you do. No glares, no stares - just Yummm® moments to fuel the soul."

Address: 3909 Factoria Blvd SE , Bellevue 98006, WA, US

Phone: (425) 641-3989

State: WA

City: Bellevue

Zip Code: 98006

Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00

Update Info

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Reviews

First time here. Love my burger. Come tastes that it has chlorine. Staff is a bit too friendly for me cause I’m a super introvert. Don’t see family restroom and a woman just brought her boy in the lady’s room which I find a bit uncomfortable with cause the boy is really staring around.

Everything was perfect. I went with a bunch of kids who were RR fans like they say it . I wouldn’t have been there if not for them tbh. The kids ordered whiskey river barbecue chicken sandwich, chicken sandwiches , vanilla milkshake while I settled in for the impossible burgers. The wait time was about 15 mins on a Saturday evening. It was noisy because of the match and a lot of kids in the restaurant but was fun. I enjoyed my burger but the fries were dampening. The kids also ordered a bunch of sauces to go with their meal and that was interesting. I would have given them a 4.5 star overall if I had a choice.

I was highly unsatisfied with the order I received. I ordered a whiskey river BBQ burger for delivery with a veggie patty since I’m strictly vegetarian and they gave me a beef patty. I spoke to the manager. He was helpful and gave me a partial refund, although he did not seem remorseful at all for the inconvenience, which I find unprofessional. I wish I could take back my tip.

My server was amazing. I wish I got my reciept and knew her name. I came on a busy night. I definitely got value for my money and great service.  my server had extremely long light brown or blonde hair and had a teenager who was 15. We talked story before I left because I was there by myself with 4 kids. My server gave me great inspiration insight as mother with older kids and we had a great little talk as she tidied the tables and we left. The staff works well as a team making sure everyone has refills and fries at all times. The staff here does a great job. I came in on Wednesday around 8 pm. My kids and I had a blast. We will come back again for sure. Red robin is a good memory of mine and now I get to share it with my kids and it's affordable. The kids had Shirley temples with their dinner. It was awesome. It made me think of being with my dad as a kid in Boston in China town playing keno. We enjoyed the atmosphere and the food very much.

Food was ok. But the female server with long hair was absolutely horrendous. We went on a weekday before noon so there was barely any other customer, we raised our hand trying to order our food and were ignored for 10+ minutes. When the female server saw us she was at another table and screamed across the hall way “I see you, you just gotta be patient!” which was absolutely uncalled for, we would’ve appreciate it if she would just acknowledge without the demeaning comment. When she finally took our order she was rude with a condescending attitude, talked over us and was extremely impatient herself.  The girl at the entrance with short hair who greeted us and seated us was really friendly though. She made our RB experience slightly better, though sad to say the main server has done the damage.

First time we went here we waited at least an hour for our food , but the waitress apologized and offered to let us speak with the manager, but we said no and quickly left. Next time my daughter found a hair in her food and the restaurant was extremely dirty. We also found that the guacamole bacon burger that we ordered had brown sugar inside it, which it wasn't supposed to have. We received no discounts or small bonuses.

Our server was decorated in Christmas lights and had just as bright of a personality. They were attentive and refills were offered quickly.  The avocabbo salad was way bigger than I anticipated and was very flavorful.

Very upset with this place. Made a special trip for my birthday burger. Havent been to Red Robin  for a long time. Very bad service. Our food was okay. Not great. I went to get my birthday burger and the waitress said it had already been used. It had not. She did not want to budge. Very rude about it. Tried to call to complain. Waited on hold for 9 minutes. No manager. Bad service. Not convenient anyways but I can get mediocre food and bad service anywhere

This has to be the worst Red Robin in the area. The front end staff is always super rude. They take 5 mins plus even when slow to even acknowledge you are at the restaurant. They don’t do Happy Hour like the other locations. Food is usually cold and not up to par as other locations.

First time at this location, conveniently nestled inside Factoria's somewhat dreary mall .  Our visit was quite pleasant, despite having an infant with us; we were quickly seated and served, and our server brought us the baskets of steak fries without us even having to ask. Burgers were good, although my chop house was a little salty from the sauce in it.  Would definitely come back.

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