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Reviews, get directions and contact details for REEDS Jewelers

REEDS Jewelers

Story

Your Family-Owned Jeweler ~ Trusted for Generations

Address: 725 Barrington Cross St #100, Fayetteville, NC 28303, USA
Phone: (910) 864-0184
State: North Carolina
City: Fayetteville
Zip Code: 28303


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
My fiance got my engagement ring from this store. My fiance worked with employee Sandy who was very helpful in picking out my ring and helping my fiance look for just the right ring. He was very pleased with her professionalism and friendliness during such a difficult decision. We will for sure be going back for her assistance and future purchases! I HIGHLY recommend this store & Sandy's assistance!
7 years ago (02-03-2018)
Very nice jewlary and staff is extremely friendly at first...I bought a very fine piece of jewlary from them...BOUGHT not financed...then my daughter had very expensive surgery that came up and I had to return the jewlary and instead just found the item less expensive elsewhere. BecUse they were so friendly in the beginning I thought to go back there so I can get a band and because I didn’t purchase the ring from them the employee didn’t compliment the ring because I didn’t purchase from them and she seem less helpful. That is the last time I go to them. You never know a person situation and you should judge. And I felt as though I was judged. And they call themselves a family base business but after the employee behavior to me their more like money hungry people just like the BASIC jewlary stores in Fayetteville.
7 years ago (04-04-2018)
Extremely pleased with all aspects of the attention and service we received during recent store visit. Gwen Bell assisted us with clear and accurate information related to the item in which we were interested. Based on my own research prior to going to the store, Gwen did not embellish any information regarding our purchase, and factually discussed other more expensive options openly, but without being pushy. Both she and the store manager were highly customer focused and very friendly. Very pleased with price point, store service, and staff. Will definitely return for future purchases. Definitely recommend store and specifically Gwen for excellent service and courtesy.
8 years ago (13-08-2017)
Had a very pleasant experience there! Prices were great and Alexis was very friendly and knowledgeable about everything we asked and details about the jewelry! Would recommend reeds to anyone!
8 years ago (05-11-2017)
So I purchased a Tissot there many years ago, I was very reluctant to stop in and see if I could get dead battery replaced. Because at this particular Store the sales representatives have been very rude. However no one in the area is able to service the watch. So I proceeded to and the first sales representative (reps) did not disappoint she was very rude and condescending. As she return my watch to me only to tell me they did not service this type of watch here...Chris Mclamb came over to talk to me about the Watch. Not only did he send it off to get it service for free since I had purchased it at Reeds store but, he also gave a in depth explanation about why they could not service this particular watch in store. Then he linked me up with a equally pleasant sales rep by name of Alexi. That took great care of me!!!! What some of these Sale reps don’t realize as a long time customer is that it’s not about the immediate sale it’s about the experience and building a personal relationship with the customer. That’s what keeps long time customers returning to the same Sales represented... For all of you that have had a terrible experience at this store, I encourage you not to give up on them completely but Allow Chris and Alexi to better serve you for all your jewelry needs.... Thank you Chris and Alexi, I wish all your employees had your sales etiquette...
8 years ago (01-12-2017)
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