Regency Cleaners

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Address: 1408 Lake Tapps Pkwy E # 104, Auburn, WA 98092, USA

Phone: (253) 887-1708

Website

State: Washington

City: Auburn

Zip Code: 98092

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Friendly and courteous staff.  Always call promptly when stuff is ready for pickup.

 7 years ago (04-05-2018)

Go somewhere else. They lost an expensive 2 piece suit and two hand beaded blouses! Irreplaceable. No ownership, placed fault elsewhere and refused to make it right. You will be disappointed! Unorganixed and bad customer service. No integrity!!! Not worth it.

 8 years ago (11-07-2017)

DO NOT GO TO THIS DRY CLEANER!  I dropped off two suits and a hand full of shirts when we moved to lake tapps. My experience was so awful! First when I went back to pick up my clothes they closed the shop 25 minutes before the advertised time. Why would you say you will close at 7 and when I show up at 6:35 you not be there? This caused me to not have a suit for work that following morning and be late to work. When I received the suits they were more wrinked then when I dropped them off!! You may be attracted to their prices  but I cannot stress enough the importance of seeing another cleaner down this hill!! Awful experience!!

 8 years ago (25-04-2017)

DO NOT every use this dry cleaners. I have had more then 2 people who live in the area use this and have had nothing but bad luck with them ruining their items.  One item was a $200 comforter for a California King that they washed - not dry cleaned then tore and sewed. Then they accused my friend of doing it. Who has a washing machine at their home that would wash a CA Kind comforter? 
They tell her to get a receipt for the conforter so they could help her with it and when she produces it not only is the person who can make this decision unavailable but they will not give her back her conforter. Which she already paid for. 
This place is a BAD place to take dry cleaning. I feel they are not fully trained at this location and are damaging those things we expect to come back clean.
If I could leave a negative start I would. DO NOT ever take anything you expect to come back clean and undamaged to this place. Drive to a better cleaners.

 9 years ago (05-12-2016)

NEVER EVER use this cleaners!!!!!  If I could rate them with negative stars I would.  The customer service is terrible.  They ruined a California King quilt I took to them.  When I picked it up it was tore in 2 places and the stuffing was totally ruined.  They proceeded to tell me it wasn't their fault and I've been trying to work with them for 6 weeks to get them to make things right.  And I'm going on week 7 and still no customer service. Regency cleaners has NO customer service and their staff if very negative and not friendly. I encourage you to take your cleaning to another dry cleaner location. DO NOT USE REGENCY IN LAKELAND HILLS

 9 years ago (05-12-2016)

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Regency Cleaners

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