Regions Bank

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Address: 2511 Nolensville Pike, Nashville, TN 37211, USA

Phone: (800) 734-4667

Website

State: Tennessee

City: Nashville

Zip Code: 37211

Opening Hours

Monday: 8:30 AM – 4:00 PM
Tuesday: 8:30 AM – 4:00 PM
Wednesday: 8:30 AM – 4:00 PM
Thursday: 8:30 AM – 4:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Regions is OK.  My general take is that the people at the local branches are wonderful, but the overall philosophy of the bank is right in line with big banks across the world: keep customers at arm's length in order to maximize profits.

For example: their standard lobby hours are 8:30-4pm, basically stating: the only way to see us is to inconvenience yourself during your workday - we will not take time out of ours to accommodate you.

Another basic CS example: If you can get a physical business card in order to reach your local bank directly it is like GOLD, due to the fact that Regions does not publish its local branch phone numbers.  If you can reach a banker directly they are usually wonderful to work with.  However, the overall scheme here again just says: we are not really wanting to serve you so we will hide our phone number.

This isn't a 1-star review so I have to give some props to the local help in this Woodbine branch - our banker has been very helpful and fast especially in our home loan process (through another lender of course) - so once you get past the "big bank" barriers they are good people to work with.

By now you get the point: the people are GREAT, the organization and structure not so much.  I would go back to a credit union in a heartbeat were we not in too deep at this point.

 7 years ago (29-01-2018)

Just want to say "Thank you" to Sandra who was my teller on Tuesday, September 20th in the afternoon at Regions Woodbine office.
She was the most efficient, kindest, and friendliest teller ever! 
Please give her a big raise and add this commendation to her yearly performance review.
Thanks again, Sandra! You made a wonderful day even better.  

Rita

 8 years ago (22-09-2016)

What do you say about a bank that now has you involved in a potential identity theft case due to a botched home loan, screwed up majorly during a check fraud case, but had otherwise been fine?

Because that's where I'm at. Worked through the fraud case with next to no contact during and now working with the fact that they assigned a heloc to another woman with my wife's first and last name.

 9 years ago (04-04-2016)

never bank with regions! they practice dishonest business practices , worst CS , THEY CANT EVEN STICK WITH THEIR OWN USER DEPOSIT AGREEMENT . NEVER BANKING WITH THEM AGAIN

 9 years ago (24-09-2015)

They are slow and bureaucratic. I tried to buy a house from someone who had a mortgage through them and they waited until a week before closing to decide that they wouldn't sell it for that much. They didn't name a price, but decided to have it appraised and wait forever. After they backed out of my contract i did not get my earnest money back. as the name says, it is not a local bank but a large regional bank that doesn't care about individuals.

 10 years ago (29-09-2014)

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